What are the responsibilities and job description for the Front desk position at Hanah Mountain Resort and Country Club?
Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a professional and courteous manner.
- Manage the front desk operations, including answering phone calls, responding to inquiries, and directing visitors appropriately.
- Schedule appointments and manage calendars for staff members.
- Maintain accurate records of client interactions and appointments using office management software.
- Handle administrative tasks such as filing, data entry, and document preparation.
- Provide customer support by addressing client concerns and resolving issues promptly.
- Assist with billing processes and maintain financial records using QuickBooks as needed.
- Ensure the front desk area is organized, clean, and welcoming at all times.
Qualifications
- Previous experience as a dental receptionist or medical receptionist is preferred but not required.
- Strong administrative skills with proficiency in Google Suite applications.
- Experience in calendar management or as a personal assistant is a plus.
- Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.
- Excellent customer support skills with a friendly demeanor.
- Ability to multitask effectively while maintaining attention to detail.
- Strong organizational skills with the ability to prioritize tasks efficiently.
- Must have hake a positive impact on our clients' experiences while developing your professional skills in a supportive environment!
- A person with good attendance rate
This position will not be rehired
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
Work Location: In person
