What are the responsibilities and job description for the Spa Sales Associate position at Hand and Stone Massage and Facial Spa - St....?
Hand and Stone Massage and Facial Spa, located in St. Augustine, is seeking a Spa Sales Associate to join our front desk team! We are looking for an individual that can connect with our guests, understand their needs and build relationships. Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent sales skills!
REQUIREMENTS:
- Excellent sales, communication, and customer service skills
- Warm welcoming and engaging personality
- Ability to build strong customer relationships
- Flexible availability. Must be available evenings and weekends.
- Goal-oriented with an ability to achieve sales in memberships and gift cards
- Self-motivated and takes initiative
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Effectively communicate sales, promotions, and service options with clients
- Strong organizational and multi-tasking skills
- Must have proficient computer skills
- Excellent personal appearance, good verbal, and written communication skills.
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
RESPONSIBILITIES:
- Provide excellent customer service to members and guests, while building relationships that last
- Meet or exceed individual goals and team goals
- Capable of working flexible hours. Cover any needed shifts at the front desk to maximize performance and promote excellent customer service.
- Detailed knowledge of the menu of services – don’t worry, we’ll train you!
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive and energetic attitude
- Perform various other duties as assigned
Experience Needed for this Role:
- Sales
- Customer service
- Strong oral communication skills
- Flexible, respectful, patient, friendly yet driven to exceed goals.
What’s in it for you?
- Competitive Compensation - hourly wage starts at $13-15/hr PLUS commissions and bonuses. Successful, driven associates earn an extra $3-$5/hr, but there is no limit or cap to the commission you earn!
- Contests - do you want to put your sales skills to the test? See what we have in store!
- Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
- Ongoing Training - We are ALWAYS learning and improving.
- Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
- Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
- Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?
Qualifications:
- Having a high school diploma or equivalent is required
- Must be 18 years old or older
- Must be exceptionally organized and have great attention to detail
- Must have sales experience
- Must be a strong team player with the ability to work independently with minimal supervision
- Must have flexibile availability including weekends and evenings
Job Type: Full-time
Pay: $13.00 - $20.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Saint Augustine, FL 32084 (Required)
Ability to Relocate:
- Saint Augustine, FL 32084: Relocate before starting work (Required)
Work Location: In person
Salary : $3 - $5