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Spa Director

Hand and Stone Massage & Facial
Chicago, IL Full Time
POSTED ON 12/4/2024 CLOSED ON 2/1/2025

What are the responsibilities and job description for the Spa Director position at Hand and Stone Massage & Facial?

Are you looking for an opportunity for a career with significant growth potential? Are you dedicated to your career and love leading & developing people?

We currently have a Spa Manager position open in a busy spa. As a manager, you will manage the overall team and provide leadership, coaching, development and direction to all team members. You will be responsible to ensure financial success and provide exceptional customer service overall to both team members and clients.

What We Offer

  • Competitive salary and performance based bonus
  • Benefits including health insurance & PTO
  • 1 Free Massage/Facial per month
  • Promotional opportunities & career path
  • Incentive trip to Mexico (Top Performers)
  • Employee discounts
  • Contests

Duties

  • Effectively manage spa associates, estheticians and therapists while motivating the team in a fun, fast paced environment
  • Team Building including interviewing, hiring, training, and scheduling
  • Selling memberships and delivering great customer service to existing and new clients
  • Maintaining a professional and impeccable spa environment for members, guests and employees
  • Meet monthly, quarterly and annual membership, product and gift card goals
  • Working various and changing days and hours (weekend days, opening and closing required)
  • Expect to work 45-50 hours a week

Job Requirements:

  • A strong attention to detail
  • A commitment to excellence
  • At least five years experience managing large teams
  • A passion for people and sales
  • High level of enthusiasm
  • Strong organizational/planning and computer skills
  • Some Retail or sales experience with “membership based” sales model is a huge plus
  • Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
  • Ability to work flexible schedule including days/evenings/weekends/holidays
  • Relevant and successful experience in a hospitality, spa, retail, or fitness setting while holding a position of responsibility

Backgrounds that work well.

Here is a list of positions that typically transition well to this opportunity: Store Manager, Retail Management, Hotel Manager, Front Desk Manager, Managing Director, Resort Manager, Restaurant Manager, Bar Manager.

Job Type: Full-time

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Vision insurance

Shift:

  • 10 hour shift
  • 8 hour shift
  • Evening shift
  • Morning shift

Application Question(s):

  • This role requires managing 20-30 individuals. Please briefly describe your leadership experience with larger groups.
  • What are your salary expectations?

Work Location: In person

Salary : $55,000 - $75,000

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