What are the responsibilities and job description for the Front Desk Agent position at Hand & Stone Massage and Facial Spa?
Overview
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for excellent guest service skills. If you thrive in a fast-paced environment and enjoy interacting with guests, we want to hear from you.
Responsibilities
- Greet guests upon arrival and provide exceptional customer service
- Check guests in and out efficiently, ensuring all necessary information is obtained
- Handle guest inquiries, requests, and sales for lifestyle program
- Assist with appointments, room assignments, and sanitation
- Operate the phone system and schedule appointments
- Perform night duties as needed
- Maintain a clean and organized front desk area
- Assist with various administrative tasks as required
Experience
- Previous experience in customer service or front desk role
- Strong communication and interpersonal skills
- Ability to speak multiple languages is a plus
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 12 – 25 per week
Schedule:
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Vero Beach, FL 32960 (Required)
Work Location: In person
Salary : $14
