What are the responsibilities and job description for the Front Desk Associate position at Hand & Stone?
Hand and Stone Massage and Facial Spa, located in Stone Oak, is seeking a Front Desk Associates. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment.Responsibilities :
- Meeting membership sales goals
- Excellent customer service to members and guests, while building relationships that last
- Capable of working flexible hours
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive and energetic attitude
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assignedWhat's in it for you?
- Competitive Compensation - hourly wage PLUS commissions. There are many ways to add $ to your weekly paycheck!
- FREE Massage or Facials every month!
- Contests - do you want to put your sales skills to the test? See what we have in store!
- Ongoing Training - We are ALWAYS learning and improving.
- Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
- Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
- Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?Qualifications :
- High school diploma or equivalent
- 18 years old or older
- Exceptionally organized and have great attention to detail
- Strong team player with the ability to work independently with minimal supervision
