What are the responsibilities and job description for the Hotel Front Desk Associate position at Microtel Inn & Suites?
We are currently hiring a Front Desk Agent / Associate (Morning (7a-3p) and Evening Shifts (3p-11p) available) at the Microtel Inn & Suites hotel in New Braunfels, TX. This is a full-time position but we are also willing to work with part-time. The pay is competitive and is negotiable. Previous hotel work experience of at least 1 year is preferred*.
Job Description:
- Provides courteous guest service by responding promptly and efficiently to inquiries, requests, complaints, and by accurately processing guest mail and messages.
- Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person, and via the franchise system.
- Assists guests upon arrival and handles check-in procedures swiftly and accurately.
- Handles check-out procedures swiftly and accurately and assists guests on departure.
Job Qualifications:
- High School Degree
- Have some knowledge of Microsoft Word/Excel
- Have previous hotel work experience(1 year)
Previous hotel experience is a plus.
APPLY IN PERSON at MICROTEL INN & SUITES NEW BRAUNFELS
1175 N BUSINESS IH35, NEW BRAUNFELS, TX 78130
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Experience:
- Hotel Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $12 - $16