What are the responsibilities and job description for the Care Coordinator position at Hand To Hand?
Job Summary
The Care Coordinator is a key member of our home care team, responsible for organizing and overseeing non-medical services that support clients in maintaining their independence and quality of life at home. This role requires a highly organized, proactive, and compassionate individual who can manage schedules, communicate effectively with caregivers and clients, and keep daily operations running smoothly in a fast-paced environment.
Duties
- Schedule and coordinate caregiver visits based on client needs and staff availability.
- Maintain accurate and up-to-date client records while ensuring confidentiality and compliance with company policies.
- Serve as the main point of contact for clients, families, and caregivers, addressing questions and concerns promptly and professionally.
- Frequently travel to and from clients' homes to conduct check-ins, assessments, or support visits.
- Assist with general administrative tasks such as data entry, filing, and client follow-up.
- Support the hiring, onboarding, and scheduling of caregivers as needed.
- Monitor client care plans and update scheduling or services as needed to reflect changes in client condition or preferences.
- May assist with payroll processing and related administrative duties.
- Foster a positive and responsive environment for clients and caregivers alike.
Qualifications
- Must be able to work independently and take initiative with minimal supervision.
- Must be computer savvy and comfortable using scheduling software, email, spreadsheets, and other office tools.
- Prior experience in home care, senior services, or a customer service role is preferred.
- Strong organizational and multitasking skills with excellent attention to detail.
- Fast learner who adapts quickly to new systems, processes, and changes in scheduling.
- Excellent communication skills, both written and verbal.
- Proficient in basic office software and scheduling systems.
- Comfortable traveling between client homes as part of regular job responsibilities.
- Must thrive in a fast-paced, ever-changing environment.
- Willingness to work beyond scheduled hours when needed to meet client or business needs.
- A passion for helping others and making a positive difference in people’s lives.
This is a meaningful opportunity to support clients in their day-to-day lives while working alongside a caring and dedicated team.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: No less than 15 per week
Schedule:
- Rotating shift
Experience:
- related: 2 years (Preferred)
Ability to Commute:
- Bridgeport, CT 06607 (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $17 - $20