Medical Front Office Receptionist

We are seeking a detail-oriented and reliable Part-Time/PRN Clerical Support Staff member to join our physical therapy office team. This position offers flexible hours on Monday, Wednesday, and Friday, and is an excellent opportunity for someone who enjoys working in a dynamic and supportive healthcare environment.

Key Responsibilities:

• Patient Scheduling: Schedule and confirm patient appointments, ensuring accurate and timely coordination of therapy sessions.
• Patient Intake and Check-in: Greet patients, assist with completing intake forms, and ensure patient records are up-to-date.
• Record Keeping: Maintain accurate patient records, including treatment plans, progress notes, and other documentation.
• Insurance Verification: Assist with insurance verifications, obtain authorizations for treatments, and manage patient billing inquiries.
• File Management: Organize and maintain both electronic and paper files, ensuring compliance with privacy regulations (HIPAA).
• Clerical Support: Handle general office tasks including answering phones, filing, faxing, photocopying, and scanning documents.
• Billing and Coding Support: Assist in processing claims, payments, and billing inquiries for insurance companies and patients.
• Communication: Serve as a liaison between patients, healthcare providers, and insurance companies to resolve issues and answer questions.
• Office Organization: Ensure the office runs efficiently, keeping the workspace tidy, managing supplies, and ensuring the therapy rooms are prepared.
• Assist with Reports: Prepare reports, spreadsheets, and other documents as needed to support office and therapy team operations.

Requirements:

• Previous clerical or administrative experience, preferably in a healthcare or physical therapy setting
• Familiarity with office software (e.g., Microsoft Office Suite, WebPt)
• Strong organizational and multitasking skills
• Ability to maintain confidentiality and adhere to HIPAA regulations
• Excellent communication skills, both verbal and written
• Ability to handle patient inquiries with professionalism and care
• Detail-oriented with a proactive approach to problem-solving
• Reliable, punctual, and able to work independently or as part of a team
• Ability to work the designated days (Monday, Wednesday, Friday)

Benefits:

• Competitive hourly wage
• Flexible scheduling
• Opportunity to work in a collaborative and patient-focused healthcare environment
• Experience in a growing healthcare field

If you're passionate about helping keep a healthcare office organized and supporting a team that focuses on patient care, we'd love to hear from you!

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 10 – 24 per week

Benefits:

• Flexible schedule

Medical Specialty:

• Physical & Rehabilitation Medicine

Schedule:

• Morning shift
• No weekends

Work Location: In person

Salary : $17