Waiver Case Manager II

We are seeking a Waiver Case Manager to join our dynamic team of case managers, providing case management services for individuals receiving wavier type CADI, BI, DD, VA/DD in Ramsey County. The case manager will work directly with the Program Supervisor and may be called upon to assume direct care role as needed.

The mission of Handy Help is to offer culturally and linguistically appropriate services in a person-centered manner to those we serve. We believe that individuals with MI/CD and co-occurring disorders possess unique strengths, interests, aspirations, and abilities.

Handy Help has a diverse and experienced leadership team that oversees and supports a varied staff of mental health practitioners and social workers. This approach makes our services easily accessible, particularly for clients with limited English proficiency who may prefer to engage with a mental health professional sharing a similar cultural background, instead of relying heavily on interpreters.

Our staff at Handy Help is dedicated to working as a team to provide high-quality, person-centered services that facilitate clients in achieving their goals. We are committed to delivering high-quality care. Our multicultural team is trained to actively apply recovery-based principles of care and provide culturally and linguistically responsive services that cater to the diverse needs of the community we serve.

Qualifications

· Strong written and verbal communication skills, computer skills, and the ability to complete paperwork accurately and in a timely manner

· Excellent organizational and time management skills.

· Ability to work both independently and within a team.

· Quick learner.

· Successfully clear DHS background check.

· Bachelors Degree in Human Services or related field.

Preferred Qualification:

-1 year minimum experience in Waiver Case Management

· Fun and dynamic personality

· Willingness to learn. We will train you and add value to you.

Responsibilities

· Communicate with community professionals and other service providers to ensure that services for client are coordinated

· Positively represent agency, program and participant needs, both internally and externally

· Assure that documentation meets billing requirements per contract

· Approve direct client assistance requests, and track contract spending

· Maintain outcome-based statistics, demographics, and reporting in keeping with expectations of funder and HandyHelp requirements

· Coordinate integrated services and supports necessary to assist each client as they work towards their goal of recovery

· Employ a holistic and culturally-appropriate approach when interacting with clients including promoting health and wellness

· Partner with clients to develop an individualized care plan that identifies services and supports that will enable each client to live as independently as possible.

· Treat all clients with dignity and respect, providing services that are respectful of the person’s culture, age, diagnosis, gender, sexual orientation, religion

· Complete required paperwork including case note

· Participate in professional meetings and trainings

· Comply with HIPPA and Data Privacy Practices

· Actively participate in agency’s undoing racism plan and demonstrate an ability to relate to and advocate for diverse client needs and interests

· In an effort to support the health and well-being of our staff, participants, and the community, HandyHelp will require proof of COVID Vaccination for all New Hires

Benefits

· Established career ladders and internal promotional opportunities

· Ongoing training and leadership development

· Competitive compensation

· Competitive Dental & Health insurance

· Automatic enrollment in retirement plan after 6 months of hired with 4% employer contribution

· Life insurance (100% employer contribution)

· Mileage reimbursement

· 12 paid holidays and two weeks accrued PTO during your first year

· Flexible schedule

· Bonuses for high performance

Job Type: Full-time

Pay: $58,000.00 - $67,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $58,000 - $67,000