What are the responsibilities and job description for the Service Coordinator position at Handyman Connection of Phoenix, AZ?
Job Description
Job Description
Benefits :
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
Are you a friendly and solution-oriented individual with a knack for customer service? Do you have a basic understanding of construction trades and are eager to be part of a small, impactful team?
Position : Customer Service Representative
Location : Phoenix AZ 85028
Schedule : Monday - Friday, 8 : 00 AM - 5 : 00 PM
Compensation : $21 - $25 per hour, DOE Bonus Plan ($500-$5,000 per year)
Benefits : Health / Dental benefits after 90 days
About Us :
We are a local, family owned, general contractor that has been in Phoenix for 25 years. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office. We are looking for a dynamic individual to join our team and help us continue to make a big impact in our small business.
Responsibilities :
Provide friendly and professional customer service to our Customers over the phone, text and email.
Utilize basic knowledge of construction trades to address customer inquiries and coordinate service appointments.
Use Microsoft Word, Outlook, and Excel efficiently to manage customer information and communication.
Have a good understanding of the geography in the Phoenix metro area to assist with scheduling and logistics - this is important.
Be solution-oriented, eager to learn new things, and ready to contribute to a collaborative team environment.
Qualifications :
Friendly and approachable demeanor.
Basic knowledge of construction trades.
Proficiency in Microsoft Word, Outlook, and Excel.
Familiarity with the Phoenix metro area.
Strong problem-solving skills.
Ability to work well within a small team.
What We Offer :
Competitive hourly wage ($21 - $25 DOE) Bonus Plan ($500-$5,000 per year)
Company Paid Health benefits after 90 days.
A supportive and friendly work environment.
Opportunities for growth and learning.
How to Apply :
If youre ready to join a team that values hard work, dedication, and a positive attitude, please reply to this ad with your resume and a brief cover letter.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $500 - $5,000
