What are the responsibilities and job description for the Service Excellence Leader position at Hannaford?
We are looking for an experienced Service Excellence Leader to join our team at Hannaford. In this role, you will be responsible for leading by example and demonstrating our commitment to providing outstanding customer service.
Main Responsibilities:
- Develop and implement strategies to achieve high levels of customer satisfaction;
- Lead and motivate team members to deliver exceptional customer experiences;
- Collaborate with cross-functional teams to ensure seamless execution of customer-focused initiatives;
- Analyze customer feedback and use insights to inform business decisions.
