Operations Support Specialist

We are currently assisting our client, an employee benefits solutions company in Olympia, with a search for an Operations Support Specialist.

JOB SUMMARY:

We are seeking an Operations Support Specialist to join our client's insurance agency in Olympia, WA. If you have proven administrative / data entry skills, are detail-oriented, and enjoy a fast-paced environment, we'd love to speak with you!

General Responsibilities:

• Work directly with external agents and agencies in the submission of group materials through various submission platforms.
• Review, process and audit enrollment and renewal documents for small businesses enrolled or enrolling in any of our group (employer) benefit products, including group medical, dental, vision and life insurance policies.
• Compile and deliver digital files to our carrier partners.
• Update and maintain accurate account information in CRM data-base.
• Update and maintain report relative to quoting, billing, enrollment and/or renewal activity.
• Assist in periodic data audits.
• Provide administrative assistance to our Operations team and partners.

Qualifications and Requirements:

• Experience in data entry, data processing, or administrative experience.
• Proficient in Microsoft Office with an emphasis in Excel.
• PDF experience and proficiency.
• Strong attention to detail.
• Full time availability.
• The candidate will be expected to obtain their Washington State Insurance Producer license w/in the first 90 days of employment.

Preferred skills:

• Experience with digital documentation (DocuSign)
• Experience with Microsoft CRM system(s)

Location: Olympia, WA, hybrid remote (one day a week required on-site; subject to change if needs of the business require it)

Schedule: This is a full-time position working Monday-Friday, 8am-5pm. The position is currently considered a hybrid-remote position, requiring at least one day on-site in the office. This is subject to change based on the business needs of the organization.

Compensation Range: $40k – $52k

Benefits:

• Comprehensive and very competitive health benefits (medical, dental, vision, short term disability, long term disability, life insurance)
• 401(k) with employer match
• Generous paid personal time off
• Generous paid sick leave
• Ongoing training and development opportunities
• Hybrid remote (one day a week required on-site; subject to change if needs of the business require it)
• Paid on-site parking

US citizens and those authorized to work in the US are encouraged to apply.

Work sponsorship is not available at this time.

About Hansell Tierney:

Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients’ unique needs.