What are the responsibilities and job description for the Accounts Receivable Coordinator position at Hapag-Lloyd AG?
ABOUT THE ROLE
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Coordinator Accounts Receivables, you will properly execute accounting activities such as maintaining general ledger accounts, solving accounting problems, analyzing, and reconciling accounts while adhering to the Company’s accounting policies and procedures.
RESPONSIBILITIES
- Contacts customers on a weekly basis regarding delinquencies, short payments, or disputed amounts
- Communicates with other areas and departments internally at Hapag-Lloyd to assist in collection or resolution to disputed amounts
- Monitors customer credit limits and enforces company credit policy
- Maintains maximum aging of 5% over 45 days
- Posts checks and clears down accounts receivable accounts as applicable
- Alerts management of distressed receivables and of those who have gone over the credit limit
- Sets deadlines to maximize aging of receivables to achieve key performance measures
- Generates weekly reports as needed for analysis
- Processes refund requests and sends out monthly statements as required
- Responds to customer inquiries and solves problems that arise
QUALIFICATIONS
- Associates Degree with 2 years of experience in accounting or the equivalent combination of education and experience preferred.
- Effectively follow Hapag-Lloyd accounting practices in daily accounting and financial analysis work.
- Understand and apply the business processes of the company and guard against actions that will negatively affect business in general.
- Use questioning to identify the specific problem and related information and make appropriate contacts to work out a reasonable solution.
- Excellent communication skills, both verbal and written, with both internal and external customers.
- Proficient using MS Office, Word, Excel spreadsheets and other software to meet work demands.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required.
