What are the responsibilities and job description for the Coordinator OPSS position at Hapag-Lloyd?
ABOUT THE ROLE
Provides business-related support for the operations process to ensure catalog quality for correct business steering and provides management information and operational analysis. As a Coordinator, the incumbent in this position applies advanced skills, serving as a resource in resolving complex, non-routine problems, and issues. They may orient, train, and check the work of other team members.
RESPONSIBILITIES
- Ensure weekly maintenance and quarterly system updates are accurate and up to date within the Region, as it relates to costs and business steering.
- Present quarterly results to Management for the business impact.
- Analyze costs and volumes per inland lanes and terminals
- Maintain standard cost at truck, rail, feeder/barge and terminal level.
- Coordinate inland growth updates with Commercial teams.
- Action the outstanding quotations request with missing routes, rates as well shipment quality errors.
- Maintain bank holidays and steering catalogs, impacting Inland Delivery Team.
- Coordinate and perform maintenance of Base Route and Route/Point TRACO Service Catalogues for full and empty moves.
- Creation and maintenance of operational vendor match codes in system and coordinate maintenance of vendor hierarchy in organization catalogs.
- Provide ad-hoc statistics from all relevant systems to support analysis from Management and Operations Staff.
- Routing network maintenance in accordance with PREX - Define base routes, location, missing inland routing, GEO coordinates, inland restrictions / fixed sections and re-define location structure
QUALIFICATIONS
- Associate degree and 2 years’ experience in the Maritime Industry or the equivalent combination of education and experience preferred.
- Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports, and terminals.
- Uses maps, atlases, and other geographic reference material. Knows where the nearest ports and terminals are to customers or can use references to find that information.
- Knows best mode of transportation for ground transport between customer and terminal.
- Proficient in MS Office (e.g., MS Teams, Advanced Excel level - required, PowerPoint, etc.) and other software appropriate to work demands such as QV / QS knowledge.
- Analytical driven mindset, process and improvement management.
- High proficient communication (verbal, written) skills and body language required due to exposure with Upper Management, Internal/external auditors and training.
- Self-dependency and proactiveness skills.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required.
