Receptionist

Happy Camper Pet Lodge is a locally owned doggy daycare, boarding and grooming facility located in Richmond, Virginia.

We currently have an opening for a part time and/or full time front desk assistant we are hoping to fill immediately! You must be available to work both weekends and weekdays. Social Media experience is a plus. We are seeking someone who is self-motivated, reliable, and absolutely adores being around various breeds of dogs! You must be enthusiastic, passionate, and responsible towards every four legged furry friend that enters our facility. If you have any issues spending copious amounts of time outside (in the hot, cold, sunny & rainy weather) then this position is not right for you. Every day brings new challenges so we need someone flexible and willing to do what it takes to get the job done. You must be able to keep up with the fast paced work environment here. We get to know our clients by providing the best customer service we can with every opportunity that presents itself. We care for all of our clients furry friends as if they were our own. We expect you to do the same as a member of the Happy Camper team! Being enthusiastic & thrilled to interact with the dogs on a daily basis is a requirement.

As a front desk assistant at Happy Camper your daily duties will include (but are no limited to):

• Daily cleaning throughout facility
• Taking payments and entering proper payment information into system
• Providing exceptional customer service with every opportunity that presents itself
• Remembering dogs, their groups, and their special needs (if applicable)
• Setting up kennels for sleepovers - being as detailed and specific as you can
• Occasionally helping in yards (scooping poop, filling up water buckets, general supervision)
• Keep owners updated with pictures and occasionally make posts to our social media
• Entering in new client forms into the system
• Updating all vaccinations and ensuring all vaccinations are up to date
• Answering all calls in a professional manor & returning calls when applicable
• Answering all e-mails in a professional manor
• Assisting kennel attendants any chance you get
• Ensuring all personal belongings are returned at the end of their stay
• Keeping front desk clean and organized at all times

REQUIREMENTS:

• Be able to lift or carry more than 50lbs
• Adore interacting and being hands on with dogs of various size, shapes, and breeds
• Be authorized to legally work in the United States
• Have your own transportation

Please include your availability on your application as well as the reason we should have you on our team! All applicants without this information will not be reviewed! Thank you! :)

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• customer service: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Salary : $13 - $15