What are the responsibilities and job description for the Dog Daycare-Front Desk Associate position at Happy Dogs?
Overview
Happy Dogs is the premier dog daycare and boarding facility in Muncie, IN. We are looking for a front desk associate who can assist pet parents in setting up reservations and maintaining our standards for service.
We are seeking a dedicated Front Desk Associate to join our team. The ideal candidate will have a passion for dogs and provide excellent care for our pet parents.
We are looking for those who can work A.M. and morning/afternoon shifts. The first shift arrives at 6 a.m. and is typically done with their shift between 12 p.m. and 2 p.m.
Employees are paid weekly, every Friday, for the previous Sun-Sat. All tips are paid out weekly to staff based on the hours they worked that week.
We have a 90 day and then a year merit and review process.
All employees receive an employee discount on retail, free daycare for their dog while working, and free virtual vet services 24/7.
The rate of $10.50 to $13.50 is based on experience and could exceed the posted rate if the candidate's experience is above average.
Responsibilities
- Greet guests with a warm and friendly welcome upon arrival
- Check guests in and out efficiently, ensuring all account information is accurate
- Answer phone calls and assist pet parents with their needs
- Update accounts from staff feedback
- Respondd to emails and process reservation requests
- Run dogs to/from their appropriate kennels as they are dropped off/picked up
- Maintain a clean and organized front desk area
Experience
- Previous experience dog facility setting is preferred
- Strong phone etiquette and communication skills
- Knowledge of our operating system, Gingr, is a bonus
- Ability to multitask and work effectively in a fast-paced environment
- Organizational skills are required
Job Types: Full-time, Part-time
Pay: $10.50 - $13.50 per hour
Expected hours: 15 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Supplemental Pay:
- Tips
Work Days:
- Holidays
- Monday to Friday
- Rotating weekends
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $11 - $14