What are the responsibilities and job description for the Smoke Shop Lead Supervisor position at Happy Dragon Beer & Smoke Shop?
Job Overview
We are seeking a dedicated and experienced Shop Supervisor to oversee daily operations in our one of kind beer and vape store. The ideal candidate will possess strong leadership skills and a passion for customer service. As a Shop Supervisor, you will be responsible for managing staff, ensuring efficient store operations, and maintaining high standards of customer satisfaction.
Duties
- Supervise and coordinate the activities of store employees to ensure optimal performance.
- Conduct interviews and assist in the hiring process for new staff members.
- Manage stock levels, including ordering and inventory control to ensure product availability.
- Collaborate with sales teams to develop effective sales strategies and promotions.
- Handle cash register operations, ensuring accuracy in transactions and cash handling.
- Train and mentor staff on store policies, customer service standards, and operational procedures.
- Maintain a clean and organized store environment that meets company standards.
- Communicate effectively with team members and customers to address inquiries or issues promptly.
Skills
- Proven leadership abilities with experience in store management or supervisory roles.
- Strong communication skills, both verbal and written.
- Familiarity with Smoke Shop operations, including stock management and cash register systems.
- Ability to collaborate effectively with team members to achieve sales goals.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Experience in interviewing candidates and assessing their fit for the team.
Join our team awhere you can make a significant impact on our store's success while leading a motivated team!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 36 per week
Benefits:
- Employee discount
Shift:
- 12 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Retail Supervisor: 2 years (Preferred)
Ability to Commute:
- Pittsburgh, PA 15236 (Required)
Ability to Relocate:
- Pittsburgh, PA 15236: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20