What are the responsibilities and job description for the Conversion Rate Optimization Manager position at Happy Koala LLC?
About Happy Mammoth
Happy Mammoth is a fast-growing natural food tech business selling across the United States, Australia and Europe. We specialize in formulating, producing and marketing gut, digestive and microbiome health foods and natural supplements, designed to help our clients make long-lasting positive health changes and start living very full lives again.
Now, we're looking for a CRO Manager to optimize every step of the conversion funnel and deliver seamless, high-performing customer experiences.
What You’ll Be Doing
You’ll lead our Conversion Rate Optimization efforts across all e-commerce touchpoints, managing projects from concept to execution alongside our developers and designers. You’ll be responsible for identifying friction points, testing new ideas, and optimizing the end-to-end journey across our websites and landing pages.
Conversion Rate Optimization
- Analyze user behavior using heatmaps, session recordings, funnel analytics, and data dashboards.
- Identify bottlenecks and pain points across the customer journey and prioritize testing initiatives.
- Plan, execute, and analyze A/B and multivariate tests to improve conversion metrics.
- Collaborate closely with developers to implement tests and with designers to build high-converting assets.
Ecommerce Management
- Optimize the layout, flow, and content of product pages, landing pages, checkout, and mobile UX.
- Ensure the onsite experience is consistent, user-friendly, fast, and conversion-optimized.
- Own and improve KPIs such as conversion rate, bounce rate, average order value (AOV), and page speed.
- Partner with cross-functional teams to roll out new features and improve functionality across our Shopify stores and sales funnels.
What We’re Looking For
- 5 years experience in a CRO, e-commerce, or digital product optimization role.
- Deep understanding of user behavior, funnel analysis, and A/B testing frameworks.
- Ability to manage and communicate effectively with developers, designers, and other stakeholders.
- Strong project management skills with an eye for detail and a bias for action.
- Experience with Shopify and e-commerce tech stacks is a big plus.
- A love for experimentation and a data-first approach to problem solving.
Why Work With Us?
- 100% remote—work from anywhere in the world.
- Be part of a fast-growing, non-corporate company where speed and creativity matter.
- Work with a high-performance team that values ownership, autonomy, and results.
- Access to training, tools, and a culture of innovation and growth.
Ready to Optimize, Scale, and Create Beautiful E-commerce Experiences?
Apply now
