Veterinary Practice Manager - San Antonio

Join Our Team as a Practice Manager at the Animal Hospital of Westover Hills!

We are seeking a dynamic Practice Manager to lead our team in providing exceptional services to our clients and their beloved pets.

Why Join Us?

• Be part of a reputable hospital with a long-standing commitment to excellence
• Collaborate with a dedicated and professional team
• Contribute to the well-being of pets in the San Antonio community
• Opportunities for professional growth and development
  
  
  

About Us:

Located in Northwest San Antonio, Texas, the Animal Hospital of Westover Hills is a full-service veterinary medical facility committed to compassionate care for dogs, cats, and exotic pets. With over 35 years of practice, Dr. Bryan Sharp and his amazing team are dedicated to providing state-of-the-art veterinary care.

Visit Our Website Here: https://animalhospitalofwestoverhills.com/

Key Responsibilities:

• Clinic Operations: Oversee and manage daily operations, including staff management, scheduling, inventory control, and reputation management
• Policy and Procedure Development: Work closely with the leadership team to implement, evaluate, and improve clinic policies and procedures to enhance efficiency, productivity, and profitability
• Client Satisfaction: Maintain a high level of pet parent satisfaction through effective communication, conflict resolution, and consistent follow-up
• Financial Management: Manage financial aspects, including budgeting, financial reporting, and expense control as assigned by the leadership team
• Regulatory Compliance: Ensure full compliance with state veterinary board regulations, OSHA guidelines, and industry standards
• Talent Development: Assist in recruiting, training, and mentoring staff to build a motivated, high-performing team
• Community Engagement: Lead efforts in community outreach, networking, and marketing strategy development to grow the clinic’s presence and attract new clients
• Workplace Culture: Foster a collaborative and positive work environment that promotes teamwork, accountability, and professional growth
• Data-Driven Decision-Making: Leverage metrics and analytics to track performance, identify areas for improvement, and guide strategic decisions
  
  
  

Qualifications:

• Certifications: CVPM (Certified Veterinary Practice Manager) preferred
• Experience: Minimum of 2 years in veterinary management or a similar role; bachelor's degree preferred
• Technical Skills: Proficiency with veterinary practice management software (Cornerstone), Microsoft Office Suite, and Google Workspace
• Industry Knowledge: Solid understanding of veterinary medicine, client care standards, and animal welfare
• Marketing Expertise: Experience in digital marketing, social media management, and online advertising
• Leadership Abilities: Strong leadership, organizational, and communication skills, with a proven ability to motivate and manage teams
• Financial Acumen: Expertise in budget management, financial planning, and cost control
• Customer Service Excellence: Exceptional customer service skills with the ability to handle challenging situations empathetically and professionally
• Flexibility: Availability to work Monday through Friday, with occasional Saturdays (no overnight shifts)
  
  
  

What We Offer:

• Competitive Salary: Base pay of $50,000–$70,000
• Relocation Assistance: Financial support for qualified candidates
• Comprehensive Benefits: Health, dental, vision insurance, paid time off, and retirement plans
• Professional Growth: Opportunities for continued education, development, and certifications
• Discounts and Incentives: Team member discounts and referral bonuses
• Supportive Environment: A collaborative team that values innovation and teamwork
• Meaningful Impact: Be a key player in driving the success of an independently owned veterinary practice
  
  
  

Ready to Lead Our Team?

To apply for this exciting opportunity, please send your resume and a cover letter highlighting your relevant experience and qualifications to:

Amedeo Trotta

Head of Talent

📩 Email: Atrotta@happypawsVP.com

Join us in our mission to provide top-notch veterinary care with compassion and excellence!