What are the responsibilities and job description for the Marketing Content Manager position at Happy Returns LLC?
Job Description
Job Description
Job Title : Marketing Content Manager
Location : Remote
About Us :
Happy Returns is on a mission to make returns hassle-free, sustainable, and delightful for everyone involved. We partner with leading retailers and eco-conscious consumers to streamline the returns process. Our innovative solutions ensure that returns are no longer a burden but an opportunity to create better shopping experiences.
About the Role :
We’re looking for a creative and strategic Marketing Content Manager to join our team and drive our content strategy forward. This role will be pivotal in shaping Happy Returns’ brand voice and delivering compelling content that engages, educates, and inspires our target audiences. If you thrive in a fast-paced environment, love storytelling, and have a knack for turning complex ideas into captivating narratives, we’d love to hear from you.
Key Responsibilities :
- Content Strategy :
Develop and execute a comprehensive content strategy aligned with our marketing goals and brand vision.
Write, edit, and produce high-quality content such as articles, case studies, whitepapers, video scripts, social media posts, and newsletters.
Define and maintain a consistent tone of voice that reflects Happy Returns’ playful yet professional ethos.
Partner with the broader marketing team to create content for product launches, campaigns, events, and partnerships.
Monitor content performance metrics to understand what resonates with audiences.
Work closely with product marketing, customer success, and sales teams to align content with business objectives.
Requirements :
Skills :
Mindset : Creative thinker who can balance big-picture strategy with attention to detail.
Collaboration : Team player with excellent communication and interpersonal skills.
Adaptability : Thrives in a fast-paced, innovative environment.
Why Join Us?
