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Quality Manager

Har-Conn Chrome Company
West Hartford, CT Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 4/26/2025

Develop and implement quality management strategy and plans, including resources, systems, timescales and financials to support and integrate within the organization’s business plan and long-term strategy.

Essential Functions:

  • Plans and directs activities concerned with development and maintenance of quality standards for processes, materials and finished products.
  • Implement procedures and instructions for recording, evaluating and reporting quality and reliability data.
  • Interfaces on a daily basis with customers with regard to quality issues.
  • Works very closely with the Production Manager and related departments to ensure quality standards are adhered to.
  • Communicate daily with the Lab Department with regard to tank status and condition so non/low functioning tanks will not interrupt production.
  • Establishes program to measure precision and accuracy of production equipment and testing, measurement, and analytical equipment.
  • Investigates and responds to customer complaints regarding quality.
  • Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility.
  • Directs and assists with training workers in the Inspection Department and Laboratory Department engaged in measuring and testing product and tabulating data.
  • Participate with internal/external audits.
  • Complete all Cause & Corrective Action Forms.
  • Maintain current and pertinent FAA Regulations and Plating Specifications.
  • Perform Job Audits.
  • Performs thorough and timely employee performance evaluations.

This job description is not intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. EOE m/f/d/v. Salary is an estimated range; compensation is commensurate with skills and experience.

Other Functions:

  • Work closely with Maintenance Department regarding equipment maintenance, status or breakdown. Ensure corrective actions are in place to resolve issues to sustain lowest amount of interruption to work flow.
  • Stay current with job communication screen (job notes) throughout the day to ensure schedules are met for Customer Service.
  • Ensure jobs are released from production throughout the day to maintain a manageable flow into Inspection and Shipping departments.
  • Tracks production numbers; i.e. internal/external rejects, performance vs. scheduled.
  • Develops training matrix and skill inventories for employees and positions within the production department.
  • Perform administrative duties such as employee attendance, sickness and vacation scheduling. Perform employee evaluations in a timely manner.
  • Monitor employee conduct and provide guidance or disciplinary actions as needed.
  • Interview and process new employees.

Knowledge, Skills, and Abilities:

  • 5 Years previous experience in related industry
  • 5 Years proven supervisory or management experience
  • NADCAP training / experience
  • Project Management experience
  • Experience with regulatory agencies a plus (FAA, EPA, OSHA, etc.)
  • Excellent interpersonal / management skills
  • Positive attitude with regard to internal and external customers
  • Physical requirements: bending, lifting, periods of sitting, standing, walking.
  • Strong PC skills
  • Ability to multi-task
  • Ability to motivate and provide good leadership to employees

Minimum Qualifications:

  • 3-5 Years plating industry experience a plus
  • College degree preferred in related field (i.e. Industrial Engineering, Management, Industrial Technology)
  • Must pass FAA required Pre-Employment Drug Screen
  • Position requires participation in Drug & Alcohol Prevention Program

ITAR Requirement:

This position requires use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Monday to Friday

Experience:

  • Manufacturing: 3 years (Required)

Work Location: In person

Salary : $90,000 - $100,000

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