What are the responsibilities and job description for the Manager, Strategy + Transformation position at Harbor Global LLC?
Harbor is seeking a Manager to join our growing Strategy Transformation team. The Strategy Transformation practice works with law firms and corporate law departments to provide a wide range of management consultant services focused on optimizing business strategies and improving operational performance through people, process, and service delivery transformation. You will support specific client engagements on a project-by-project basis. You will oversee and mentor associate-level individuals, providing guidance, instruction, and oversight in supporting the completion of deliverables and commitments. You will embody core Harbor values by providing an excellent customer experience, developing current and future client relationships through service delivery that exceeds client expectations. You will participate in business development and marketing activities to support the continued growth of the team and Harbor.
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
This is a full-time, hybrid position working from our Chicago office. We will also consider remote employees located in the continental U.S. and Canada. We are seeking an individual with a dynamic skill set who is willing and eager to jump into a variety of project types to help solve our clients’ strategy and operations business problems.
Job Duties Responsibilities :
- Serve as the primary day-to-day point of contact on client engagements, coordinating with Project Leadership all aspects of projects including conducting information collection, data analysis and research, creating reports and presentations, status updates, and leading client meetings.
- Demonstrate legal industry / practice expertise and business acumen to develop and propose solutions and insights for clients as it relates to people, process, and service delivery transformation. This may include projects related broadly to in-house legal operations or law firm strategy and business services operations.
- Independently structure, write, and present effectively, as well as generate organized and persuasive deliverables.
- Work closely with team members and client personnel to review findings and help support implementation of recommendations.
- Guide junior team members in all facets of client relationship building, project management / execution, and practice operations.
- Continuously improve our practice by enhancing methodologies, project delivery approaches, and tools.
- Support practice administration and planning through input on business development / project pipeline tracking as well as resource planning.
- Contribute to the ongoing growth of Harbor’s reputation for thought leadership and problem-solving and actively develop ideas and contribute to practice growth / evolution and company-wide strategic initiatives.
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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