Office Manager

Job Description

Job Description

Salary : Office Manager

Harbor Behavioral Health

Fort Smith, AR

JOB SUMMARY

Responsible for day-to-day operations including overseeing administrative tasks, facilitating communication between staff and clients, coordination with clinicians and supervisor to ensure a professional clinic environment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily in a timely manner. The requirements listed below are representative of the knowledge, skill, and / or ability required. Must have strong communication and interpersonal skills and the ability to manage multiple priorities, as well as managing a fast-paced environment. It is vital that this person have the aptitude to work collaboratively as needed on projects, the ability to work independently and possess outstanding attention to detail, as well as excellent time management skills.

Education and / or Experience

Minimum of a GED or high school diploma; previous experience in office management, knowledge of behavioral health services, and experience in maintaining program and service accuracy.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to stand, reach, lift, bend, knell, stoop, climb, push and pull items weighing 25 pounds or less; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.

Job Duties

Serve as the first point of contact for those seeking HHI services therefore presenting with excellent customer service skills

Provide administrative support to LMHPs, as well as the Clinical Director

Draft letters and support correspondence for LMHPs

Assist LMHPs in rescheduling clients as necessary

Oversee the front office area, including phone and door coverage and refer calls to the correct staff, take detailed messages

Assist with all administrative duties as assigned providing support to the Clinical Director of Outpatient

Collaborate with other administrators, management and support personnel on a regular basis

Knowledge of legal and regulatory requirements of the behavioral health field

Assist Clinical Director in identifying, monitoring and reporting performance and service improvement opportunities through analysis of operational data

Prioritize assigned tasks and responsibilities, with the knowledge that flexibility is often required

Follow all agency policies and procedures, as well as those of regulatory bodies; monitor programs to comply with state and CARF standards

Other duties as assigned

Per insurance, employees must be at least 21 years of age and have a valid drivers license.

Benefit package includes employee health, dental, and vision insurance; PTO ten paid holiday and 401K plan,