What are the responsibilities and job description for the Medical Receptionist position at Harbor Physical Therapy?
Job Summary
Harbor Physical Therapy is seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks in a fast-paced medical environment. This role requires strong administrative skills, communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.
Duties
- Greet patients as they arrive and provide excellent patient service throughout their visit.
- Schedule appointments for patients in accordance with clinic protocols and availability.
- Manage medical scheduling systems, ensuring accurate and timely updates.
- Process patient information and verify insurance details, including Medicare coverage.
- Utilize WebPT software for patient records management and appointment tracking.
- Maintain a clean and organized reception area, ensuring all materials are stocked and accessible.
- Handle incoming calls, responding to inquiries or directing them to appropriate staff members.
- Assist with billing processes, monitoring completion of billing and commendation.
- Support office operations in a physical therapy office.
Requirements
- Must have experience with medical office with emphasis on physical therapy practices.
- Familiarity with medical billing, understand insurances including copayments, coinsurances, and deductibles, and be proficient with insurance verifications.
- Strong organizational skills with the ability to multitask effectively in a busy environment.
- Excellent interpersonal skills to foster positive relationships with patients and staff alike.
- Ability to handle sensitive information with discretion and maintain patient confidentiality.
If you feel like you will be a good fit for the office, please send an email with a cover letter and resume. Interviews will be scheduled once the preliminary review of resumes is completed.
WE DO NOT RESPOND TO RECRUITERS OR AGENCIES
Job Types: Full-time, Part-time
Pay: $18.00 - $30.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $30