Receptionist

Harborview Post-Acute is a skilled nursing and rehabilitation facility located in Memphis, Tennessee, with a capacity for 103 residents. It offers both private and semi-private suites and features amenities such as comfortable common areas, individualized dietary plans, laundry services, and religious services. The facility focuses on providing social and emotional support through its activities and social services programs, ensuring an engaging and supportive environment for its residents.

Why Join us?

At Harborview Post-Acute, we are dedicated to providing compassionate, high-quality care for our residents in a supportive and enriching environment. Our facility offers skilled nursing, rehabilitation, and long-term care, serving residents with dignity and respect.

We are looking for dedicated and enthusiastic individuals to join our team and help us make a difference. Whether you are an experienced healthcare professional or just beginning your career, Harborview offers opportunities for growth, collaboration, and meaningful impact.

Position Overview:

The Receptionist role assists clerical support in an efficient manner in accordance with established policies and procedures, and as directed by your supervisor. The Receptionist interfaces with the public visiting the facility and by telephone, communicates with outside agencies, and ensures that the facility is a positive choice for seniors. Answer incoming calls promptly and professionally; direct callers appropriately.

• Operate the paging/telephone system.
• Greet visitors and direct them to the appropriate locations.
• Provide directions and basic information to residents, visitors, and guests.
• Monitor visitors to ensure adherence to facility rules and report any suspicious behavior.
• Maintain updated lists, including resident room numbers, emergency contact numbers, and key personnel extensions.
• Distribute mail and handle job applications.
• Assist with filing, typing, and other administrative duties.
• Monitor and assist with visitor/resident check-in/out systems.
• Offer assistance to visitors waiting for administrative personnel.
• Ensure calls are handled appropriately for critical residents or those restricted from receiving calls.
• Monitor residents leaving the facility and notify the appropriate staff.
• Offer assistance to visitors waiting for administrative personnel.
• Ensure calls are handled appropriately for critical residents or those restricted from receiving calls.
• Monitor residents leaving the facility and notify the appropriate staff.
• Receive supplies and shipments; notify the appropriate department for pick-up.
• Prepare and post the daily census.

• Conduct tours for prospective residents or families.

Qualifications:

• Highschool diploma or GED.

• Must have at least 2-year experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.

Benefits:

• Paid sick leave
• PTO
• Dental
• Vision
• 401(k)
• Healthcare insurance

• Life insurance