What are the responsibilities and job description for the Inventory Clerk/CSR position at Harcros Chemicals Inc.?
Summary:
At Harcros Chemicals Inc., an employee-owned company with a rich legacy in specialty chemical manufacturing and distribution, we're continuously expanding. With 2 manufacturing plants and 27 distribution facilities across 20 states, we're seeking a dedicated Inventory Clerk/CSR professional to join our team to assist with opportunities. Reporting to the Office Manager this role will be responsible for compiling and processing orders for materials or merchandise received through mail, phone, or in-person from customers or company staff.
Primary Responsibilities & Duties:
- Count materials, merchandise, or supplies in stock and update inventory records. Receive inbound materials, verifying quantity, pricing, and freight costs; order out-of-stock items. Match vendor invoices with purchase orders.
- Take orders via phone, fax, or mail, ensuring accuracy before entering them into the computer system. Generate shipping documents and check customer credit.
- Invoice customers for shipments, process credits for container and drum returns, and manage new customer account setups. Handle accounts payable, including freight billings and vendor invoices.
- Schedule deliveries, route trucks, and inform customers about shipping dates, potential delays, and other necessary information.
- Collaborate with production, sales, shipping, and warehouse personnel to resolve issues related to shipments.
- Check inventory levels, input orders for out-of-stock items, and confirm the arrival of new inventory.
- Prepare invoices and shipping documents, issue credit memos, and process corrected billings.
- Obtain certificates of analysis and compliance.
- Schedule production of products as necessary and coordinate shipments to other branch locations.
- Other duties may be assigned.
Education and/or Experience:
- High school Diploma or General Education Degree
- 1-3 years related experience and/or training
- CRM experience preferred.
- And/or equivalent combination of education and experience
The Required Skills We Are Looking For:
- Proficient in writing routine reports and correspondence, and effective communication skills for addressing groups of customers or employees.
- Ability to read and interpret safety rules, operating instructions, and procedure manuals
- Proficient in calculating figures and amounts, such as discounts and percentages, and applying basic algebra.
- Demonstrated ability to effectively use Office 365 applications
The Impact You Will Make:
- The ability to learn and grow as a Inventory Clerk/CSR Professional.
- Build a long-term career with a great organization.
- Being an Employee-Owner.
Physical Capabilities & Requirements:
- Occasional standing, walking, and sitting.
- Ability to lift/move up to 10 pounds regularly, 25 pounds frequently, and up to 50 pounds occasionally.
Work Environment:
- Noise level is moderate to loud.
The Benefits- Harcros Chemicals is 100% Employee-Owned
- Employee Stock Ownership Plan (ESOP)*
*Qualifying period must be met. - Profit Share Program*
*Qualifying period must be met. - Safe Harbor Contribution*
- 401(k) Match*
- Medical, Vision & Dental Insurance Coverage
- Employer Paid Life Insurance
- Parental Leave
- Employer Paid Accidental Death & Dismemberment
- Employer Paid Short Term & Long-Term Disability*
- Employee Assistance Program
- Inquire about additional benefits
**The information on this Benefit leaflet is presented for illustrative purposes and is based on information provided by the employer. The text contained in this was taken from various summary plan descriptions and benefit information. While every effort was taken to accurately report benefits, discrepancies, or errors are always possible. In case of discrepancy between this and the actual plan documents the actual plan documents will prevail. All information is confidential, pursuant to the Health Insurance Portability and Accountability Act of 1996. If you have any questions about your Guide, please refer to the Employee Manual for additional information or contact benefits manager.**
Harcros Chemicals is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, religion, national origin, age, disability, veteran status, or other protect classification.
