What are the responsibilities and job description for the COOK position at Hard Rock Cafe?

Job Description

Overview

NYY Steakhouse is part of the Hard Rock International brand. With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and / or manages hotel / casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

Responsibilities

Even though kitchen employees may not come into direct contact with guests, their responsibilities are key to the Cafe’s success. At Hard Rock, cooks will be considered all-around culinary employees.

Making prep recipes and menu products to spec
Properly labeling, dating, covering and refrigerating prepped items for the line
Performing opening, closing & side duties – setting up, stocking, and breaking down all kitchen equipment and prep, and line stations
Maintaining a clean and organized kitchen, and line
Practicing safety and sanitation standards
Having a sense of urgency
Properly reading items printed on order tickets or automated Kitchen Display System
Assembling orders - double checking product quality and specs
Demonstrating impeccable product knowledge
Involved in handling all re-cook, special prep, long ticket, large party / voucher group procedures
Communicating professionally with co-workers and Front-of-the-House staff

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, & CERTIFICATIONS

Minimum 1-2 years of experience (experience requirements may vary by location)

High School diploma or GED equivalent

In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this)

SKILLS

Remaining calm in a hectic, fast-paced atmosphere

Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

Displaying a positive and outwardly friendly attitude toward guests and co-workers

Maintaining HRC’s 5 core Values and Mission Statement

PHYSICAL DEMANDS

Ability to move throughout the Corporate office and Cafes during visits (standing, walking, kneeling, bending, etc.) for extended periods of time

Ability to make repeating movements of the arms, hands, and wrists

Ability to express or exchange ideas verbally and perceive sound by ear

Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders

Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds

Ability to turn or twist body parts in a circular motion

Ability to tolerate exposure to heat, cold, chemicals, and loud / noisy environment

ADDITIONAL REQUIREMENTS

Must be at least 19 years old

Maintaining a well-groomed appearance (“having a plan”)

Following all uniform guidelines

Practicing all general safety & sanitation standards

Recycling products, where possible

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