What are the responsibilities and job description for the Call Center Agent position at Daniel H Cook Associates?
Company Description
Daniel H Cook Associates is an insurance company based out of 1040 Avenue of the Americas 24th fl New York, New York, United States.
Role Description
This is a full-time on-site role for a Call Center Agent at Daniel H Cook Associates located in the New York City Metropolitan Area. The Call Center Agent will be responsible for handling customer inquiries, resolving issues, providing information about insurance products, and ensuring customer satisfaction.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Interpersonal Skills
- Computer Literacy proficiency
- Strong communication and problem-solving abilities
- Ability to work in a fast-paced environment
- Experience in a call center or customer service role is a plus
- High school diploma or equivalent is required