Demo

ATTENDANT - STEWARDING

Hard Rock International (USA), Inc.
Rockford, IL Full Time
POSTED ON 4/30/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

Overview

POSITION SUMMARY :

The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs.

Responsibilities

ESSENTIAL FUNCTIONS :

These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department. Responsible for the preparation and upkeep of food lines and self-service stations.
  • Transport all food items from kitchen to respective areas.
  • Assist in the kitchen with preparation of products and dish washing to ensure an adequate supply of dishes and utensils at all times.
  • Maintain all beverage areas with all necessary beverages.
  • Complete all set-up duties on time.
  • Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.
  • Assists in the main kitchen with the preparation of various dishes as required.
  • Uses proper transfer slips for all items coming and going to the Kitchen.
  • Load all dinner plates, dessert plates, and bowls in proper areas.
  • Put away and rotate all food storeroom orders.
  • Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
  • Maintains open lines of communications with the Chef and Director of Food & Beverage.
  • Attend and participate in meetings, completing follow-up as assigned.
  • Perform work regularly and predictably.
  • Responsible for cleaning and sanitizing work and public spaces.
  • Other duties as assigned.

NON-ESSENTIAL FUNCTIONS :

  • Attend seminars when needed.
  • KNOWLEDGE OF :

  • Pertinent federal, state, and local laws, codes, and regulations.
  • All operations of the Stewards’ Department.
  • ABILITY TO :

  • Communicate clearly and concisely, both orally and in writing.
  • Be flexible to work varying shifts and time schedules as needed.
  • Deliver programs which create a service level of excellence for internal and external guests.
  • Ability to communicate effectively with all levels of employees and outside contacts.
  • Review and comprehend all necessary documentation.
  • Inspect and maintain all areas for which responsible.
  • Stock and retrieve supplies as needed.
  • Qualifications

    EDUCATION AND / OR EXPERIENCE REQUIREMENTS :

    Related education and experience may be interchangeable on a year for year basis)

    This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Stewards’ Department.

    ADDITIONAL REQUIREMENTS : (Licenses, Certifications, Testing, etc) :

  • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
  • Must successfully pass background check.
  • Must be at least twenty-one (18) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts.
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