What are the responsibilities and job description for the Patient Office Assistant/Mobile Unit Driver position at Harlem United Community AIDS Center Inc?
About the Role:
As a Patient Office Assistant/Mobile Unit Driver, your main responsibility will be to provide administrative support in a medical office setting while also serving as a driver for our mobile unit. You will play a crucial role in ensuring the smooth operation of the office and the delivery of healthcare services to our patients. Your primary end result will be to contribute to the efficient and effective functioning of the medical office and the mobile unit, ultimately improving the overall patient experience and outcomes.
Minimum Qualifications:
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Experience in an administrative or customer service role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
Preferred Qualifications:
- Experience in a healthcare or medical office setting.
- Knowledge of medical terminology and procedures.
- Bilingual proficiency in English and Spanish.
- Familiarity with electronic medical record systems.
- First Aid and CPR certification.
Responsibilities:
- Greet and check-in patients, ensuring accurate and up-to-date information is obtained and entered into the system.
- Schedule and confirm patient appointments, coordinating with healthcare providers and other staff members to optimize the use of resources.
- Assist with medical record management, including filing, organizing, and retrieving patient records as needed.
- Maintain cleanliness and organization of the office and mobile unit, ensuring a safe and welcoming environment for patients and staff.
- Drive the mobile unit to various locations, following a predetermined schedule, and assist with setting up and dismantling equipment for medical procedures.
Skills:
In this role, you will utilize your strong organizational and multitasking skills to efficiently manage patient appointments and medical records. Your excellent communication and interpersonal skills will be essential in providing exceptional customer service to patients and collaborating with healthcare providers and staff. As a driver for the mobile unit, your attention to detail and adherence to safety protocols will be crucial in ensuring the safe transportation of equipment and materials. Additionally, your knowledge of medical terminology and procedures, as well as proficiency in electronic medical record systems, will enable you to navigate the medical office environment with ease and accuracy.
