What are the responsibilities and job description for the Business Development Coordinator position at Harley-Davidson Indianapolis?
We are looking to expand our family! If you have a passion for adventure, enjoy a flexible work schedule, and are enthusiastic about our exceptional brand in the industry, apply now. Harley-Davidson offers outstanding benefits, company perks, and a chance to work alongside like-minded people who are excited to serve in a culture that allows you to be you. Our excellent reputation is built upon the premise that our dealership provides MORE than just the fantastic ride you get on a Harley-Davidson motorcycle. We're growing and gearing up for a record year and looking for an online Sales Coordinator to join our team. If you don't want "just a job" and you're looking for a long-term career, then you have come to the right place.
Summary
This role handles sales of our online inventory with heavy phone and computer use. If you're a people-person, have a knack for sales, aren't afraid of the phone, and love motorcycles, this job is for you.
Duties and Responsibilities
- Make calls on unsold follow ups.
- Business Development- Data mining Eleads.
- Trade in calls
- Finance question calls
- New/Used inventory calls
- Event RSVP confirmation.
- Set appointment confirmation.
- Greet customers immediately, in a courteous and friendly manner.
- Handle telephone transactions with an upbeat and friendly tone.
- Answer all customer questions or make a commitment to get the answer in a timely manner.
- Handle follow up on Customer Experience Surveys to completion.
- Perform other related duties as assigned or requested.
Qualifications & Job Requirements
- Customer service experience.
- Strong phone skills; call center experience is a plus.
- Good with a computer and the ability to learn customer management relationship software (Eleads).
- Superior verbal and written communication skills.
