What are the responsibilities and job description for the Junior Field Services Engineer position at Harmonic?
Description
Junior Field Services Engineer
Harmonic is the worldwide leader in virtualized broadband solutions, shaping the next generation of multigigabit connectivity. We revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling broadband operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices. Learn more at www.harmonicinc.com.
Role Description
We are looking for Junior Field Services Engineer
You will be a member of the Broadband Services Team
You will be based in Southeast United States
Location
Primarily On-site supporting customers is Mississippi, Alabama, Louisiana and Tennessee.
What You Will Be Doing
You will typically be required to travel 3 weeks out of 4 and be able to travel for up to 2 weeks at a time working through the night in stressful situations.
Diversity, Equality, and Inclusion at Harmonic Inc
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.
Additional Equal Opportunity Statement
Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact [email protected]
For More Information, Please See Links Below
OFCCP Posters Landing Page
Know Your Rights
Pay Transparency
Junior Field Services Engineer
Harmonic is the worldwide leader in virtualized broadband solutions, shaping the next generation of multigigabit connectivity. We revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling broadband operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices. Learn more at www.harmonicinc.com.
Role Description
We are looking for Junior Field Services Engineer
You will be a member of the Broadband Services Team
You will be based in Southeast United States
Location
Primarily On-site supporting customers is Mississippi, Alabama, Louisiana and Tennessee.
What You Will Be Doing
- Build data center and headend networks used by a major MSO to deliver high speed internet, video and voice in the Southeast Region in the United States
- Provide on-site installation, troubleshooting, maintenance, and repair of networking equipment and systems.
- Operate electrical, optical and DOCSIS test equipment.
- Conduct testing and quality checks on installed hardware and software.
- Be part of a team putting networks into production with no unscheduled interruption in service.
- Serve as a technical liaison between the company and customers, ensuring smooth system operation.
- Train customers on system operation and maintenance.
- Work with cross-functional teams to resolve technical issues efficiently.
- Be able to read and understand network design documentation.
- Mechanical skills to install servers & switches and to install and certify network fiber networks (This requires working on ladders and lifting 40 lbs).
- Have electrical experience to power servers and switches. License not required.
- Have basic computer skills to be able to configure servers & switches with templates and to check for alarms.
- Diagnose and resolve network, hardware, and software issues.
- Familiarity with IP networks, wireless systems, and data center operations.
- Ability to maintain service logs, technical reports, and issue tracking.
- Communicate verbally and in writing. To be able to process and act on instruction
- Ability to work with clients and communicate technical details effectively.
You will typically be required to travel 3 weeks out of 4 and be able to travel for up to 2 weeks at a time working through the night in stressful situations.
Diversity, Equality, and Inclusion at Harmonic Inc
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.
Additional Equal Opportunity Statement
Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact [email protected]
For More Information, Please See Links Below
OFCCP Posters Landing Page
Know Your Rights
Pay Transparency
