Senior Manager Business Operations

Manager Business Operation

Purpose of the Position: The Operations Leader will be responsible for the comprehensive management of operational processes related to selection, hiring, payroll, billing and customer service in the staffing and outsourcing sector. His/her main objective is to guarantee the efficiency and compliance of operational processes, as well as to maintain fluid communication with clients and the work team to ensure compliance with the company's expectations and objectives.

Benefits as a Manager Business operation:

• Opportunity for professional development within a dynamic and growing organization.
• Competitive benefits and flexible working conditions.
• Medical care

Responsibilities:

• Manage and support staff selection and recruitment processes, ensuring alignment with customer needs.
• Execute and manage staff payroll on a weekly and biweekly basis, ensuring accuracy and punctuality in payments.
• Manage the billing process related to payroll, ensuring the correct issuance and delivery of invoices.
• Conduct regular visits to clients for follow-up, management, and support, ensuring their satisfaction and loyalty.
• Develop and execute operational strategies aligned with the company's overall objectives.
• Supervise and optimize the work team and internal processes for efficient and effective operation.
• Manage workflows, seeking to improve operational efficiency, and ensuring that all processes function correctly.
• Generate task management reports and follow up on compliance with clients and the operational team on a weekly basis.
• Ensure compliance with all relevant regulations and standards, guaranteeing regulatory compliance in operations.

Skills that a Manager Business Operation needs:

• Ability to manage tasks, track time, and allocate resources effectively.
• High ability to monitor multiple projects simultaneously and adapt to changing situations.
• Effective communication skills with both internal teams and clients.
• Analytical capacity for continuous process improvement and resolution of operational problems.
• Focus on results, with an orientation towards optimizing resources and time.

Requirements:

• Bachelor´s in Business Administration, Human Resources, or related careers.
• Experience in staffing and/ or outsourcing sector, preferably in operational positions.
• Languages: Bilingual ( English - Spanish) with fluency both written and verbal.

Working conditions:

• Location: Miami.
• Work visa or work permit for the USA.
• Modality: Full-time, Permanent.
• Salary: Range of $40,000 to $42,000 (negotiable annual basis).

If you are looking for your next challenge, this opportunity is yours, become our next Manager of Business Operation.