What are the responsibilities and job description for the Nurse Care Manager position at HarmonyCares?
HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Quarterly Bonuses
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time Paid
- Orientation and Training Day Time Hours (no holidays/weekends)
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.
Essential Duties & Responsibilities
- Provides clinical coordination
- Prioritize patients based on the severity and urgency of their conditions. Triage is crucial in high acuity settings to ensure that the most critical cases receive immediate attention
- Demonstrate strong clinical skills, critical thinking abilities, and effective communication
- Prioritize nursing interventions based on the severity of the patient's condition
- Collaborate with the patient and multidisciplinary team to develop an individualized care plan based on the identified goals and needs and allocate tasks and interventions to the appropriate team members based on their experience
- Collaborates in patient care planning process to assess, monitor and evaluate options and services to meet health needs
- Implements a comprehensive clinical care management plan for each patient. Analyses variances from plan and initiates steps to resolve such variances
- Spend quality time with our patients and families identifying gaps in care, providing education, and partnering with our continuum in an effort to reduce unplanned hospitalizations and help ensure the right care at the right time
- Regional Director – Care Management
- Providers, Nurse Practitioners, Physician Assistants
- HCPC/Hospice/Home Health Staff
- Clinical Liaisons
- HCMG Patients
- Patient’s Families
- Community Agencies
- Care Givers
- Active R.N. License
- 2 or more years of direct home health experience or care management
- Ability to perform extensive telephone assessment
- Knowledge of Medicare regulations and home care and hospice standards
- Must be self-motivated, independent, structured, organized, very detailed and able to meet deadlines
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Works closely with all providers to include Physicians, Nurse Practitioners (NP), Physician Assistants-(PA) regarding:
- Criteria for home care referrals
- Case conferencing to coordinate care, improve documentation and communication
- Patient education materials
- Assists with documentation to support eligibility of patient under the care of hospice or home care (which may include chart audit worksheet, Labs, diagnostics, History and Physical, Fast Scale, Mortality Risk Scale, etc.*)
- Participates in developing and enhancing tools and company initiatives that promote patient services
- Manages time effectively to ensure all duties and documentation requirements are completed in a timely manner
- Maintains communication with the Regional Director - Care Management regarding compliance, job performance and significant patient care issues as they arise
- Maintain productivity expectations related to patient visits, telephonic outreach assessments and other duties as assigned
- Bachelor of Science
- May be required to obtain multi-state licensing
- 1 year experience of discharge planning
- 1 year leadership and/or supervisory experience