What are the responsibilities and job description for the Scheduler position at HarmonyCares?
HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision - Every patient deserves access to quality healthcare.
Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Quarterly Bonuses - up to $5000 per year!
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Day Time Hours (no holidays/weekends)
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
The Scheduler confirms, prepares and tracks daily patient visit schedules for Physicians and Advanced Practice Clinicians. As a Scheduler you will:
- Schedule incoming and outgoing patient/caregiver calls for upcoming visits
- Enter all required information and maintains necessary follow up, as required
- Prepare patient chart for scheduled visit including set up of new patient with all required documents
- Prepare and distribute written visit schedule for next business day after all appointments are confirmed
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Qualifications
- High School Diploma/GED
- Must maintain a valid driver’s license and good driving record
- Active CPR Certificate
- 1-2 years of experience in customer service
- Knowledge of practice protocols to assist in scheduling patients for care
- Skill in maintaining department quality assurance and control standards
