Administrative Assistant - Customer Service & Scheduling

What You’ll Be Doing (And Why You’ll Love It!)

• Be the Friendly Voice of Our Company: Answer customer calls, schedule service appointments, and ensure our plumbers are dispatched efficiently. Your work keeps everything running smoothly!
• Stay Organized & In Control: Manage our daily scheduling, coordinate service calls, and handle customer inquiries via phone and email. No two days are the same, and you’ll always have a challenge to tackle.
• Help Customers & Make Their Lives Easier: You’ll be the first point of contact for homeowners and business owners who need plumbing services. Your ability to communicate clearly and provide top-notch service will make a real difference.
• Keep the Business Running Like Clockwork: Process invoices, collect payments, order supplies, and maintain strong relationships with our vendors. You’ll play a key role in our success!
• Enjoy Stability & Work-Life Balance: We believe in hard work, but we also respect your time. No late nights, no weekends—just a steady Monday-Friday schedule so you can enjoy life outside of work.

Who We’re Looking For

• Experienced & Organized: You’ve worked in an office, administrative, or customer service role before and can handle multiple tasks at once without breaking a sweat.
• Great Communicator: You’re friendly, professional, and confident on the phone and in mails. Customers and vendors love working with you!
• Tech-Savvy & Detail-Oriented: You’re comfortable using office software (Microsoft Office, Google Suite) and can quickly learn scheduling and invoicing systems.
• Reliable & Problem-Solving Mindset: You take ownership of your work, stay calm under pressure, and love keeping things in order.