What are the responsibilities and job description for the Administrative Assistant – Customer Service & Scheduling position at Harold's Plumbing?
Location : Auburn, WA (On-Site)
Pay : $25 - $32 per hour (DOE)
Hours : Monday – Friday, 8 : 00 AM – 4 : 00 PM PST
Full-Time | Stable Hours | Friendly Work Environment | Benefits Included
Come Grow With Us at Harold’s Plumbing!
Are you looking for a stable, full-time job where your organizational skills and customer service talents truly make a difference? Do you want to work with a tight-knit, friendly team that values your hard work and rewards you with great pay, benefits, and work-life balance?
At Harold’s Plumbing, we don’t just fix pipes—we take care of people. We’re a locally owned business that’s been serving the Auburn, WA community for over 70 years, and we’re looking for a rockstar Administrative Assistant to be the backbone of our daily operations. If you’re someone who thrives in a fast-paced, customer-focused environment, we want to meet you!
What You’ll Be Doing (And Why You’ll Love It!)
Be the Friendly Voice of Our Company : Answer customer calls, schedule service appointments, and ensure our plumbers are dispatched efficiently. Your work keeps everything running smoothly!
Stay Organized & In Control : Manage our daily scheduling, coordinate service calls, and handle customer inquiries via phone and email. No two days are the same, and you’ll always have a challenge to tackle.
Help Customers & Make Their Lives Easier : You’ll be the first point of contact for homeowners and business owners who need plumbing services. Your ability to communicate clearly and provide top-notch service will make a real difference.
Keep the Business Running Like Clockwork : Process invoices, collect payments, order supplies, and maintain strong relationships with our vendors. You’ll play a key role in our success!
Enjoy Stability & Work-Life Balance : We believe in hard work, but we also respect your time. No late nights, no weekends—just a steady Monday-Friday schedule so you can enjoy life outside of work.
Who We’re Looking For
Experienced & Organized : You’ve worked in an office, administrative, or customer service role before and can handle multiple tasks at once without breaking a sweat.
Great Communicator : You’re friendly, professional, and confident on the phone and in emails. Customers and vendors love working with you!
Tech-Savvy & Detail-Oriented : You’re comfortable using office software (Microsoft Office, Google Suite) and can quickly learn scheduling and invoicing systems.
Reliable & Problem-Solving Mindset : You take ownership of your work, stay calm under pressure, and love keeping things in order.
Why Work at Harold’s Plumbing?
Competitive Pay – $25-$32 / hour based on experience
Consistent Schedule – Monday-Friday, 8 AM - 4 PM (No Nights, No Weekends!)
Supportive Team – Work with friendly, down-to-earth people who appreciate your hard work
Make an Impact – Your role is essential to keeping our business running smoothly
Medical Plan Available – We offer a comprehensive medical plan to keep you and your family covered
Retirement Plan (401k) – We help you invest in your future with a company-sponsored 401(k) plan
Paid Holidays – We’re closed for major federal holidays, and five of them are paid!
Ready to Join the Team?
Apply Today! Send your resume to vmorraitis@haroldsplumbingnw.com or
Have questions? Call us at (253) 833-2330 —we’d love to chat!
Don’t miss this opportunity to work in a stable, rewarding role with a team that values YOU! Apply now and let’s build something great together at Harold’s Plumbing!
Salary : $25 - $32
