Restaurant Floor Manager

Are you an experienced hospitality leader who thrives in both front and back-of-house operations? The Long Trail Brewery Pub and Restaurant in Bridgewater, VT, is seeking a Manager to oversee all aspects of our guest experience, service, and kitchen operations. This is a hands-on leadership role, ensuring seamless collaboration between FOH and BOH teams while maintaining high standards of hospitality, efficiency, and food quality.

Key Responsibilities:

Leadership & Team Management

• Oversee both FOH and BOH teams, ensuring smooth daily operations and exceptional guest experiences.
• Recruit, hire, train, and onboard FOH & BOH staff, with a focus on service standards, kitchen execution, and teamwork.
• Review and process payrol bi-weekly.
• Schedule and manage staffing levels to balance labor costs and operational needs.
• Conduct routine individual and team meetings, staff evaluations, and performance coaching.
• Lead by example as Manager on Duty (MOD), supervising all floor and kitchen operations.

Operations & Service Excellence

• Maintain seamless coordination between FOH & BOH, ensuring timely service and high-quality food & beverage execution.
• Develop, implement, and enforce Standard Operating Procedures (SOPs) to ensure consistency in service, kitchen execution, and cleanliness.
• Oversee bar and draft program, ensuring proper ordering, inventory, and service standards.
• Ensure all health, safety, and compliance standards are met, including ServSafe and allergen awareness protocols.
• Act as the point person for private events, ensuring FOH & BOH teams are aligned on execution.

Manager on Duty Responsibilities

• Lead daily service operations across both FOH and BOH.
• Motivate, coach, and hold staff accountable for delivering an outstanding guest experience.
• Monitor service quality, food execution, and guest satisfaction, stepping in to problem-solve when necessary.
• Manage financial responsibilities, including cash handling, POS oversight, and labor controls.
• Ensure proper kitchen execution, inventory management, and cleanliness standards are upheld.

Qualifications & Skills:

• Proven experience in a hybrid FOH/BOH leadership role.
• Strong knowledge of both service operations and kitchen management, with a passion for hospitality.
• Excellent leadership and communication skills, with the ability to coach and develop a team.
• Experience managing food safety, inventory, and ordering for kitchen operations.
• Hands-on approach with the ability to jump into any role as needed.
• Proficiency in POS systems (Toast preferred) and cash-handling procedures.
• Valid TIPS, ServSafe Manager, and Allergen Awareness certifications (or willingness to obtain).
• Ability to lift up to 65 lbs and work nights, weekends, and holidays as needed.

Why Join Us?

This is an opportunity to be a key part of the Long Trail Brewery Pub and Restaurant team, leading a dynamic and growing hospitality operation. You’ll have the chance to shape the guest experience, develop a strong team, and work in an exciting craft beer environment that values passion, teamwork, and quality.

Ready to bring your leadership and hospitality expertise to Long Trail Brewery? Apply today!