What are the responsibilities and job description for the Inside Sales Account Executive position at Harri?

About Harri :

Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand.

If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family.

Who you are :

At Harri, we thrive when our people thrive. As an Inside Sales Account Executive, you are driven by that same philosophy - helping operators worldwide unlock the value of our products and solutions while fostering long-term relationships. You will be the leading force that fuels our growing prospect relationships in our U.S. market.

In this role, you will be responsible for driving revenue growth by identifying, qualifying, and closing sales opportunities. This is a high-impact position requiring a proactive approach to building relationships with prospects and clients, demonstrating value, and achieving sales targets.

Most importantly - you are curious, courageous, and operate with conviction.

Curiosity : You have a natural curiosity and are always eager to learn, ask questions, and uncover new insights to drive success.
Courage : You possess the courage to take risks, challenge the status quo, and pursue bold opportunities, even in the face of uncertainty.
Conviction : You operate with excellence, driven by a deep conviction to deliver results and uphold high standards in everything you do.

Key Responsibilities :

Prospecting & Lead Generation :

Identify potential customers through research, outreach, and inbound lead follow-ups.

Utilize tools such as CRM systems, social media platforms, and cold outreach to generate leads.

Prospect Engagement & Sales :

Conduct needs assessments to understand the prospect's pain points and business goals.

Present tailored product or service solutions to address prospect’s needs.

Develop and deliver compelling sales presentations and proposals.

Negotiate contracts and close deals efficiently.

Relationship Management :

Build and maintain strong relationships with customers to foster trust and long-term partnerships.

Act as the primary point of contact for your accounts, ensuring customer satisfaction and retention.

Collaboration :

Work closely with marketing and sales teams to align strategies and share feedback.

Coordinate with product or service delivery teams to ensure smooth handoffs post-sale.

Performance Tracking :

Meet or exceed monthly, quarterly, and annual sales targets.

Maintain accurate records of sales activities, customer interactions, and pipeline management in the CRM.

Experience and Skills :

Proven experience in an inside sales or account executive role (1-3 years preferred).

Exceptional verbal and written communication skills.

Strong negotiation, presentation, and relationship-building abilities.

Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales engagement tools.

Ability to work independently, stay organized, and manage multiple priorities effectively.

Comfortable working in a fast-paced, target-driven environment.

Knowledge of the hospitality industry or the product / service being sold is a plus.

Bachelor's degree in Business, Marketing, Communications, or a related field.

Familiarity with consultative sales techniques and methodologies.

Track record of achieving and exceeding sales quotas.

The base salary range for this position is $75,000-$80,000 (USD).

Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time.

Salary : $75,000 - $80,000

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Inside Sales Account Executive

What are the responsibilities and job description for the Inside Sales Account Executive position at Harri?

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