What are the responsibilities and job description for the Inside Sales Support position at Harrington Industrial Plastics?
Founded in 1959 and headquartered in Chino, California, Harrington has grown to be a leading distributor of fluid process products and solutions for industrial applications. With over 70 locations across the United States, we proudly serve a wide range of industries, including water and wastewater management, chemicals, manufacturing, semiconductors, life sciences, and food and beverage processing.
At Harrington, we believe that what sets us apart is our people. We’re passionate about serving our customers with deep technical knowledge, fast product availability, and innovative supply chain solutions. Our commitment to excellence ensures that we’re always ready to respond when our customers need us - 24/7/365.
Harrington is an organization that values people, innovation, and exceptional service. If you’re looking for a career where your work truly makes a difference and you can grow alongside a supportive and dynamic team, we’d love to hear from you.
Responsibilities:
Insurance:
Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.
At Harrington, we believe that what sets us apart is our people. We’re passionate about serving our customers with deep technical knowledge, fast product availability, and innovative supply chain solutions. Our commitment to excellence ensures that we’re always ready to respond when our customers need us - 24/7/365.
Harrington is an organization that values people, innovation, and exceptional service. If you’re looking for a career where your work truly makes a difference and you can grow alongside a supportive and dynamic team, we’d love to hear from you.
Responsibilities:
- Utilize the company ERP system to enter sales orders utilizing system recommended discounts and pricing. Obtain manager approval for pricing adjustments. Use Company approved sales and marketing techniques and tools to include use of Harrington website and E-Commerce platform.
- Determine best delivery methods for each customer order based on customer needs and most economical methods. Coordinate with branch Sales Office Manager on delivery schedules and communicate this information to the customer.
- Prepare and respond to customer requests for pricing and availability quotes by gathering information from submitted bills of material, contacting the customer for additional information, and gathering pricing information from suppliers and the ERP system order entry system using customer discount information. Send the completed quote to the customer and determine quote follow up dates. Maintain quote files.
- Respond to customer requests for order status by gathering information from the computer system, consulting with vendors and with other company personnel and calling the customer with updated information.
- Utilize the company ERP software to create part-item numbers and updating of bill of materials.
- Understands eCommerce platform
- Responsible for receiving materials, pulling and shipping orders for customers, ordering replacement stock and providing excellent customer service and sales support to our valued customers.
- 1-2 years experience or training in industrial wholesale distribution in the pipe, valve and fitting industry preferred
- 1-2 years of sales experience
- Must frequently lift and move 20 pounds, occasionally up to 75 pounds
Insurance:
- Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
- Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
- FSAs: Flexible spending options for health and dependent care expenses.
- Dental: Comprehensive, including orthodontic care for both children and adults
- Vision: Includes discounts on Lasik.
- Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
- Life Insurance and AD&D: Company paid life and AD&D coverage
- Long Term Disability: Company paid LTD program
- Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
- Employee Assistance Program: Professional support for employees during critical times.
- Disability: Options for both short- and long-term coverage.
- 401(K) & Roth: 100% company match on the first 3%, plus 0.5 match on the 4th and 5th%
- Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
- Holidays: 7 paid holidays, including the day after Thanksgiving.
- Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.
Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.
Salary : $18,800
