What are the responsibilities and job description for the Black Maternal Health Cohort Manager - ACCESS position at Harris County?
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Brief Position Overview:
Under the supervision of the IMDT Manager, the Black Maternal Health (BMH) Cohort Manager will oversee a team of coordinated care professionals to achieve the goals of the Black Maternal Health of ACCESS Harris. The Cohort Manager will be responsible for leading and supervising the coordinated care team, training new staff members, providing logistical guidance and support, maintaining a working knowledge of and compliance with ACCESS Harris objectives and procedures, and coordinating with additional supervisors to deliver superior client care. The Cohort Manager will also oversee outreach efforts to increase access, communication, community engagement, and education for residents of Harris County.
Duties & Responsibilities:
- Monitors objectives and activities across multiple maternal and child health work groups, committees, or action teams, developing Key Performance Indicators tracked monthly. Oversee operations/activities for the cohort-specific interdepartmental multi-disciplinary team. Be the main point of contact for ACCESS Harris IMDT Manager, care coordination team, and safety net department appointed contacts.
- Responsible for workflow facilitation that increases productivity and efficiency to meet ACCESS Harris program initiatives. Evaluate, document, and continuously improve team performance. Provides oversight and direction to employees within the team by organizing, maintaining staffing levels, ensuring new employee training, performance management, etc.
- Maintains other organizational aspects of the overall program, including the inventory of supplies, incentives, materials, and other items needed for the success of the project.
- Regularly monitors and tracks capacity, process, and outcome measures, and incorporates quality improvement strategies to refine implementation efforts as needed and to ensure appropriate inputs are in place.
- Develops monthly progress reports, budget reports, and other documents that must be internally maintained and externally reported. Create consistent outreach plans to provide education and awareness of ACCESS Harris.
- Work with the Community Health and Wellness leadership to plan and implement strategies for project sustainability, including resource development, resource leveraging, capacity-building, and stakeholder engagement.
- Develops a shared measurement system to evaluate policy, system, and environmental changes as outcomes to achieve the maternal and child health program goals.
- Collaborates with multi-sector stakeholders (e.g., health care, education, academia, community development, etc.) to implement the Maternal and Child Health Program.
- Other duties as assigned, including special tasks involved in responding to an emergency event.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
- Bachelor’s degree in Business Administration, Healthcare Administration, Public Health or related field
Experience:
- Two (2) years of experience in a supervisory capacity leading a team to reach challenging goals and objectives in the social service space
- Valid Driver’s License (Texas upon hire)
Knowledge, Skills, & Abilities:
Proficient in Microsoft Office Suite software including 365 programs
Must use your personal mobile device for our Multifactor Authentication process
Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
Exceptional project management skills to manage a variety of projects simultaneously
Positively influence all levels within the organization to drive change and enable effective coordination
Ability to create strong, positive working relationships
Previous experience building and managing high-performance teams
High level of flexibility in fast-paced environments
Must be a Systems-level thinker
Proactive, self-motivated, and mission-driven
Progressive, intrapreneurial leadership style to enable systemic change
Core Competencies:
Leading Change
Creates strategic change within and outside the organization to meet organizational goals
Develops new insights into situations, encourages new ideas and innovations
Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
Deals effectively with pressure; remains optimistic and persistent even under adversity.
Recovers quickly from setbacks
Leading People
Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
Holds self and others accountable for measurable high-quality, timely, and cost-effective results
Anticipates and meets the needs of internal and external customers
Makes well-informed, effective, and timely decisions
Building Coalitions
Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
Identifies external and internal politics that impact the work of the organization
Interpersonal Abilities/Personal Characteristics
Treats others with courtesy, sensitivity, and respect
Behaves in an honest, fair, and ethical manner and models high standards
Assesses and recognizes own strengths and weaknesses
Communication
Communicates clearly, effectively, and persuasively both orally and in writing
Writes in a clear, concise, organized, and convincing manner for the intended audience
Diversity, Equity, Inclusion
Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program
NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Position Type and Typical Hours of Work:
Full-Time | Grant-funded
40 Hours per Week
Must be able to work outside normal business hours (evenings, weekends) if needed.
May be required to work long and irregular work hours in circumstances of public health emergencies.
Work Environment:
This job operates in a professional office environment with occasional visits needed to private residential homes, clinics, and other community organizations.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
This is a largely sedentary role; however, some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.
Work Location:
Harris County Public Health (2223 W. Loop South, 77027) - Will relocate to Downtown Houston by the end of 2022.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Salary : $0
