What are the responsibilities and job description for the Case Manager, Maternal Mental Health position at Harris County?
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About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview:
The Case Manager is responsible for providing assistance to the licensed clinician in support of the Maternal Mental Health Program by assessing the clients' wellness needs and developing a care plan. This program intends to expand mental health resource navigation by providing access to comprehensive mental health services to individuals navigating the challenges of pregnancy and parenthood from pre-conception to postpartum periods. The case manager is accountable for ensuring delivery of exceptional services that are focused to the client's needs.
Duties & Responsibilities:
- Assess for participant's needs by initiating mental health screening and assessment tools for identification of social determinants of health in developing personalized care plans to address physical, emotional and mental wellbeing.
- Engage with clients and their supportive networks including but not limited to healthcare providers to achieve progress towards care plan goals.
- Provide empathetic active listening to participant's concerns and complete appropriate referrals to local mental health resources and clinical counselors for therapeutic interventions as necessary.
- Assist clients in meeting needs identified as Social Determinants of Health
- Conduct follow-up on participant's progress and overall program satisfaction, escalating concerns to the Clinical Counselor Supervisor as necessary.
- Participates in community outreach activities to inform the public about the Maternal
- Mental Health Program and supportive services.
- Adheres to cultural competency standards and provides every participant with equitable treatment and service
- Other duties as assigned.
Harris County is an Equal Opportunity Employer
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Experience:
- Two (2) years of case management experience in social services, non-profits or healthcare
Education:
- Bachelor's Degree in Psychology, Sociology, Social Work, Counseling or a related field.
Licenses/Certifications:
- Valid TX Driver’s License (upon hire)
Knowledge, Skills and Abilities:
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent communication skills (verbal & written)
- Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
- Ability to maintain confidentiality when dealing with sensitive information
- Ability to work well with public and staff members
Core Competencies:
Organizational Leadership
- Understands the organizational mission
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others
Collaboration
- Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
- Demonstrates a sense of responsibility for the success of the group
- Collaborates with others to improve quality and address needs
Innovation
- Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
- Treats others with courtesy, sensitivity, and respect
- Behaves in an honest, fair, and ethical manner
- Assesses and recognizes own strengths and weaknesses
- Uses sound judgment
- Self-motivated
- Organizes and maintains work environment to allow for maximum productivity
Communication
- Communicates clearly and effectively, both orally and in writing
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Position Type and Typical Hours of Work:
- Full Time | Regular
- Monday through Friday, from 8am to 5 pm.
- Must be willing to flex work hours when required, including weekends.
- Expected to travel within Harris County jurisdiction.
Work Environment:
- This job operates in a professional office environment with occasional visits needed to private residential homes, clinics, and other community organizations. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
- This is a largely sedentary role; however, some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.
Location:
- Reporting Location: 1111 Fannin St, Houston, TX 77002
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Salary : $35,360
