Deputy Director of Operations and IT

Position Description

Department History Overview:

Harris County Resources for Children and Adults was founded in 1966 as the Harris County Child Welfare Board to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. However, the now-county department has expanded services for early prevention, intervention, and adult services.

Vision:

To better the lives of children and adults in Harris County.

Deputy Director Overview:

Under the supervision of the Financial & Business Services Director, this position is responsible for assisting with the division wide management of Operations and Information Technology.

Duties & Responsibilities:

• Provides direct supervision for the program manager and administrative assistant.
• Participates in overall program planning, problem-solving, policy development, personnel issues, and decision-making as a member of the specialized management team.
• Approves timesheets on a biweekly basis for assigned staff.
• Prioritizes and communicates operational needs to Division Director.
• Oversees implementation, management and maintenance of agency software applications.
• Manages policies/procedures development, strategic planning, and building efficiencies related to information technology.
• Provides oversight to invoice tracking and resolution of problem invoices.
• Coordinates interaction within Harris County Resources for Children and Adults, other county departments and other agencies.
• Participates in the coordination of client management system training for new staff.
  
  
  

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

Education:

• Bachelor's degree in Business Management, Computer Science, or a closely related field.
  
  
  

Experience:

• Minimum of six (6) years of full-time paid experience in the IT field.
• Minimum of three (3) years in a leadership role managing enterprise applications.
• Training and experience using a personal computer with a variety of software such as Microsoft Word, Excell, and PowerPoint.
  
  
  

Licensure:

• Reliable transportation with a valid driver’s license (Texas) and auto liability insurance.
  
  
  

Knowledge, Skills & Abilities:

• Self-disciplined and responsible in handling tasks and responsibilities.
• Detail-oriented and innovative, continuously seeking ways to improve processes.
• Exceptional verbal and written communication skills, with the ability to communicate effectively across all levels.
• Self-motivated with excellent time management and organizational skills.
• Strong knowledge of employment selection processes and public relations.
• Proven ability to establish and maintain effective working relationships.
• Demonstrated flexibility, tact, and diplomacy in interactions with others.
• Strong leadership skills with the ability to lead teams and influence others.
• Excellent presentation and interpersonal skills for communicating ideas and strategies.
• Critical thinking and problem-solving capabilities to address challenges effectively.
• Experience in managing financial resources and engaging in strategic planning to achieve organizational goals.
• Ability to evaluate performance and offer constructive feedback.
• Capable of coaching and mentoring team members to enhance their growth and development.
• Comfortable working independently in a fast-paced and dynamic environment.
• Skilled at working with diverse populations and constituencies.
• Ability to handle multiple tasks and meet deadlines efficiently.
  
  
  

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Certifications:

• ITIL, PMP, or similar project management certification.
• Relevant application certifications (e.g., SAP, Salesforce, Oracle).
  
  
  

General Information

Position Type, and Typical Hours of Work:

• Full-time | Regular
• Monday -- Friday 8:00 a.m. -- 5:00 p.m.
  
  
  

Salary:

• Commensurate with experience.
• Based on 26 Pay Periods
• Plus, Mileage Reimbursement
  
  
  

Work Location:

• 2525 Murworth Dr, Houston, TX 77054
  
  
  

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.