What are the responsibilities and job description for the Medical Director, HART position at Harris County?
Harris County’s Holistic Assistance Response Team (HART) is moving all program operations to Harris County Public Health (HCPH). This transition enables a strong and sustained approach to alternative 911 response in Harris County. HART will now be able to leverage additional Harris County health service partners, thereby leading to improved outcomes for community members. Join HART today and help build a safer, healthier Harris County.
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview:
Holistic Assistance Response Teams (HART) is a Harris County program created to dispatch 911 and other calls to interdisciplinary unarmed, first responder teams, trained in behavioral health and on-scene medical assistance. The HART program aims to improve community health and safety by quickly providing the appropriate response to residents experiencing homelessness, behavioral health issues, or non-emergency health or social welfare concerns, and to reduce unnecessary law enforcement or hospital-based interventions for non-emergent 911 calls. HART teams include Crisis Intervention Specialists (CISs) and Emergency Medical Technicians (EMTs).
The role of the HART Medical Director includes overseeing the HART EMTs and all aspects of first responder operations, including policy and protocol development, implementation, and training, as well as management and audit of emergency medical care services. The Medical Director shall provide direct oversight of EMTs and medical services in accordance with the Texas Medical Board and Texas Administrative Code.
Duties & Responsibilities
Approves and monitors the level of pre-hospital care rendered locally by all HART EMS personnel under supervision by establishing and monitoring compliance with field performance and training guidelines, meeting DSHS standards; and medical and standing delegation orders.
Directs system audit, quality assurance, and risk management programming
Determines standards for all medically related aspects of HART EMS operations
Functions as primary liaison to the community and medical professionals; working with CHVPS and HART administration to take appropriate remedial or corrective measures for EMS personnel performance
Develops and implements protocols for the management of patient care incidents
Monitors compliance with state and local regulations, while developing and maintaining medical protocols for alternative 911 incidents
Participates in the development of policies and decisions relating to ethical issues
Works with CHVPS leadership in developing the mission, goals, and policies
Cooperates with other parties in dealing with regulatory agencies related to any clinical practices
Recognizes cultural, racial, and other issues that impact treatment, relationships, and communications, and integrates that knowledge to work effectively with diverse cultures
Any additional duties that may arise as the HART Program evolves.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education:
Medical Doctorate or Doctor of Osteopathic Medicine Degree
License/Certifications:
Valid MD/DO Texas Licensure
Valid DEA License
Must be able to supervise Emergency Medical Technicians in accordance with the Texas Medical Board
Registered as an EMS medical director with Texas DSHS
ACLS Certification required
Cannot serve as medical director for more than 20 EMS providers without a waiver
Knowledge, Skills, and Abilities:
Must demonstrate:
Familiarity with the design and operation of EMS systems
Experience in prehospital emergency care and emergency management
Knowledge of local multi-casualty plans
Familiarity with dispatch and communications operations
Knowledge of laws affecting local, regional, and state EMS operations
Active involvement in:
Training/continuing education of EMS personnel.
Medical audit and review processes;
Administrative and legislative environments
Core Competencies:
Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
Exceptional project management skills to manage a variety of projects simultaneously
Positively influence all levels within the organization to drive change and enable effective coordination
Ability to create strong, positive working relationships
Previous experience building and managing high performance teams
High-level of flexibility in fast-paced environments
Must be a Systems-level thinker
Proactive, self-motivated, and mission-driven
Progressive, intrapreneurial leadership style to enable systemic change
Leading Change
Creates strategic change within and outside the organization to meet organizational goals
Develops new insights into situations, encourages new ideas and innovations
Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
Deals effectively with pressure; remains optimistic and persistent even under adversity.
Recovers quickly from setbacks
Leading People
Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
Holds self and others accountable for measurable high-quality, timely, and cost-effective results
Anticipates and meets the needs of internal and external customers
Makes well-informed, effective, and timely decisions
Building Coalitions
Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
Identifies external and internal politics that impact the work of the organization
Interpersonal Abilities/Personal Characteristics
Treats others with courtesy, sensitivity, and respect
Behaves in an honest, fair, and ethical manner and models high standards
Assesses and recognizes own strengths and weaknesses
Communication
Communicates clearly, effectively, and persuasively both orally and in writing
Writes in a clear, concise, organized, and convincing manner for the intended audience
Diversity, Equity, Inclusion
Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Experience:
Emergency Medicine experience preferred
M.D. FACEP designation preferred
Position Type, and Typical Hours of Work:
Work hours are typically on call and as needed.
Work Environment:
Work environment is typically in an office environment but may require infrequent travel and possible interaction with the community at public events.
Physical Demands:
This role requires the ability to lift, carry, push, pull up to 20 pounds and bending & standing for periods at a time.
Work Location:
Harris County Public Health Community Health & Wellness: 1111 Fannin St. Houston, TX 77002
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
