Public Assistance Clerk

The County Clerk's Office is looking for someone who can exhibit excellent customer service, connect customers with the information and documents they seek, demonstrate knowledge on which documents are recorded, and leave customers with a better understanding of our public records.

Duties and Responsibilities:

• Contributes to and helps create a positive work atmosphere by behaving and communicating in a cooperative and amicable manner with supervisors, coworkers, and members of the public.
• Performs cashiering procedures.
• Performs clerical duties on computer software applications.
• Greets, establishes rapport, identifies customer needs, and provides recommendations to connect customers with the right solutions.
• Researches and locates Harris County Clerk public records as well as educates the general public on how to do so.
• Creates copy orders and distributes pre-ordered copies to fulfill customer requests.
• Processes Substitute Trustee Notices filed/posted in our office.
• Maintains and updates as necessary the Real Property Register of original documents.
• Submits errors found in the indexes for correction.
• Assists in Data Entry Projects and Quality Control for our legacy records.
• Assists the general public via telephone, email, fax, and in person.
• Performs daily functions with minimum supervision.
• Performs other related duties as assigned.
• Assist with Election Duties as assigned when needed.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

Education and Experience:

• High school diploma or G.E.D. equivalent from an accredited educational institution, and

• One (1) year of paid customer service work experience.

Knowledge, Skills, and Abilities:

• Ability to use standard office equipment, i.e. computer, telephone.
• Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Ability to work overtime as required without prior notification.

• Ability to learn department-supported application programs shortly after hire is strongly desired.
• Strong knowledge and experience with Microsoft Office and Windows 11.
• Proficiency in reading, speaking, and writing in the English and Spanish languages.

Register Online for the HRT Clerical Skills Test using the following link: https://www.governmentjobs.com/careers/harriscountytx/jobs/998426/hrt-clerical-skills-test

• Click the above link to the HRT Clerical Skills Test registration page.
• Click on "Apply" to submit your request for testing.
• You will receive a test invitation and instructions via e-mail within 48 hours.
• You will have no more than 5 business days to access and complete testing.
• Your score will be automatically uploaded to your application.
• The test may be taken once every 30 days.
• Most recent test scores are retained for up to 6 months.

Position Type and Typical Hours of Work:

• Regular Full-time

• Monday - Friday | 8:00 A.M. - 4:30 P.M. 

  • Overtime as warranted

• $16.50 Hourly
• Based on 26 Pay Periods
  • Plus, benefits

Location:

• 201 Caroline, Houston, TX 77002

Employment is contingent upon passing a background check and drug screen.

Salary : $17