Marketing Operations Senior Specialist

Position Overview Job Description Core Competencies: Harris Williams is seeking a Marketing Operations lead to streamline execution across all marketing programs, driving efficiencies and quality improvements in a fast-paced environment. This person will play a pivotal role in flowing work from strategic intent to creative development and through to deployment. Role & Responsibilities: Collaborate with the full Marketing team to ensure timely and effective delivery of all projects Maximize throughput in production schedules while building for flexibility in last minute requests and exploration of future-state capabilities Evaluate competing priorities and schedule workflow based on market impact (vs first in-first out) Direct resources towards continuous improvement and solve for process enhancements in a rapidly evolving environment Partner with the Technology team to source and evaluate workflow management software to better meet departmental needs Collaborate across departments to support firm-wide efficiency efforts Manage Marketing Administrator who coordinates daily production and routings with stakeholders Learn the team’s MarTech systems to help problem solve and serve as backup to SMEs Job Specific Competencies, Education & Experience: Bachelor’s degree in communication, advertising, or marketing Minimum 5-7 years’ experience managing marketing production teams, ideally in an agency environment Experience working with a variety of marketing automation software systems Excellent communication skills, both written and oral, and ability to work well in a consultative environment Organized, detail oriented, and diligent with the ability to meet deadlines and execute efficiently Strong problem solving skills In order to be considered, you must be able to work in the U.S. without sponsorship. This description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required, in addition to changes in the emphasis of duties as required from time to time. Competencies Business Analytics – Knowledge of technologies, techniques and practices for the evaluation of business performance data; ability to analyze business performance using advanced statistical methods to justify and drive future business planning decisions. Business Markets – Knowledge of existing and planned markets and market-related initiatives from the perspectives of the competition, the suppliers, the customer base and the regulatory environment; ability to apply this knowledge appropriately to diverse situations. Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Marketing Function – Knowledge of the major responsibilities, accountabilities, and organization of the marketing function or department; ability to execute effective marketing plans and strategies. Marketing Strategy and Positioning – Knowledge of and ability to use business models to develop and implement marketing strategies, objectives, and tactics as well as establishing a communications plan. Marketing Systems – Knowledge of and ability to utilize an organization's marketing information systems. Products and Services – Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations. Project Management – Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives. Work Experience Roles at this level typically require a university / college degree, with 2 years of relevant professional experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. Education Bachelors Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC. Disability Accommodations Statement: The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com. The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. Harris Williams is an investment bank specializing in M&A advisory services, representing sellers and buyers of companies worldwide. We are committed to execution excellence and building enduring relationships based on mutual trust and value. The strength of our platform offers an invaluable professional experience with an accelerated learning curve. We are selective about hiring the most talented professionals and focus on developing tomorrow’s industry leaders. Investment banking professionals, from analysts to managing directors, are deeply involved with each transaction from pitch to closing. Employees across every level of the firm collaborate as one firm to ensure our clients benefit from our collective expertise, with advice that is specifically tailored to achieve the right results, the right way.