What are the responsibilities and job description for the Customer Service Representative position at Harrison Dental Studio?
Harrison Dental Studio is a rapidly growing family-owned company with great long-term stability. Our focus is on quality, value and superior customer care. The HDS team fabricates exceptional restorations, including: dental bridges, crowns, implants, splints, dentures, veneers and more. Our lab is filled with industry experts, so you will have the opportunity to rapidly expand your dental industry knowledge and develop a career you can be proud of.
We are currently seeking a Customer Service Representative. In this role you will have the opportunity to utilize your skills to help improve the quality of life and smiles in our community.
Responsibilities
- Open incoming cases
- Schedule new cases
- Package completed dental products
- Assist with billing
- Answer phones and e-mail communications
Desired Skills and Abilities
- Pleasant, professional and friendly manner with excellent interpersonal skills
- Highly organized
- Accurate with great attention to detail
- Strong team player
Education and Experience
- High school diploma or equivalent
- 1 year or more of previous office experience
- Experience and demonstrated proficiency in Microsoft Office and CSM software
- Prior education and/or experience in the field of dentistry is a plus
Harrison Dental Studio offers:
- Health, Dental, & Vision Insurance
- Heath Savings Accounts
- Flexible Savings Accounts
- Long-Term Disability Insurance
- Paid Time Off
- 401K with up to a 4% Company Match
- Career Advancement Opportunities
- Employee Discount
If this job sounds like a perfect fit, we look forward to meeting you!
HDS is an equal employment opportunity employer. We consider all applicants and provide equal employment opportunities to all employees and applicants for employment without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, sexual orientation, national origin, age, creed, physical or mental disability, marital status, veteran status and uniformed service member status, or family status.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
Experience:
- Office: 1 year (Preferred)
Work Location: In person
Salary : $18 - $22