What are the responsibilities and job description for the COMMERCIAL LINES ACCOUNT MANAGER - LARGE LINES position at Harrison Gray Search and Consulting LLC?
Harrison Gray Search has partnered with a family-owned insurance brokerage seeking a Commercial Lines Account Manager in PittsburghOur client emphasizes doing what is right for its clients and colleagues, earning their nomination as a Top Workplace in the Pittsburgh, PA area.
Position Summary
The Account Manager is responsible for servicing large commercial clients and partnering with the Commercial Lines Producer to support business development. This role is the primary contact for clients, addressing service needs, questions, and vendor interactions. The Account Manager maintains a dedicated book of commercial accounts and upholds a high standard of customer service.
Responsibilities and Duties
- Manage daily service needs of large commercial client accounts proactively and effectively.
- Educate clients on coverage options, exclusions, and potential exposures, identifying opportunities to optimize their programs.
- Communicate consistently, accurately, and promptly with clients and vendors.
- Maintain complete and accurate records of client interactions within the CRM, adhering to workflow standards.
- Conduct proactive client renewal process, collaborating with team members as needed.
- Attend client meetings with the producer when available.
- Build knowledge of Property & Casualty plans, department services, and regulatory compliance through ongoing education and team meetings.
- Perform other assigned duties.
Position Competencies
Our Client's Core Competencies
Qualifications
Compensation & Benefits
