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Client Intake Specialist - Immigration

Hart Law Associates
Houston, TX Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

Salary : $42,000 per year

Business hours : Monday-Friday 8 : 00 AM - 5 : 00 PM

Benefits : Medical Insurance

About Us :

Hart Law Associates is a reputable immigration law firm committed to providing exceptional legal services to individuals seeking immigration relief. With a focus on personalized attention and comprehensive support, we guide our clients through the complex immigration process with compassion and expertise.

Job Description :

We are seeking a dedicated Client Intake Specialist to join our team. As the first point of contact for our clients, you will play a crucial role in providing information, guidance, and support throughout the initial intake process. This position involves opening case files for new clients, explaining the immigration process in detail, conducting post-attorney screenings to determine eligibility for additional immigration relief, and facilitating the completion of intake documentation.

Responsibilities :

  • Open case files for new clients and ensure all necessary information is accurately recorded.
  • Explain the immigration process thoroughly, addressing any questions or concerns clients may have.
  • Conduct post-attorney screenings to assess eligibility for alternative immigration relief or identify potential immigration bars.
  • Explain contractual agreements and ensure clients understand their rights and responsibilities.
  • Set up and send invoices for services rendered, maintaining accurate records of payments received.
  • Provide detailed document lists and instructions to clients for gathering necessary paperwork.
  • Schedule appointments with legal assistants and attorneys, coordinating availability and client preferences.
  • Assist clients in completing intake documentation, ensuring all required forms are properly signed and submitted.

Qualifications :

  • Prior experience in immigration law or related field is preferred.
  • Strong interpersonal skills with the ability to communicate effectively and empathetically with diverse clientele.
  • Attention to detail and excellent organizational skills are essential.
  • Ability to learn new software applications quickly.
  • Bilingual proficiency in English and Spanish required.
  • Benefits :

  • Salary of $42,000 per year.
  • Medical insurance coverage.
  • Salary : $42,000

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