Team Facilitator (LPN, Scheduling) - HomeCare

Description

Work where every moment matters.

Every day, almost 37,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network as a Team Facilitator.

Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person-Centered Care Model allows our employees to learn and grow within our organization, all while providing integrated support to the patient. As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client's home. Most importantly, our employees are appreciated for the real differences they make in both the lives of their clients and their clients' families.

As part of a person centered care model, this role will provide assistance to the case management team so quality care can be delivered in a timely & efficient manner. Must be highly organized, able to multi-task and have strong computer skills. This role will collaborate with all team members to achieve exceptional outcomes.

Job Duties:

• Collaboration with peers across the regions
• Process improvement with providers and suppliers
• Communication with referral sources, vendors, patients and all team members
• EMR updates as necessary
• Reports to primary nurse, supervisor, physician, social worker, or therapist regarding cases
• Consults with physician regarding client needs and plan of care, with pharmacies, DME
• Directs patient complaints/issues to appropriate personnel
• Participates on agency committees and special projects
• Attends and participates in in-service education program
• Participates in Team meetings and case conferences, LEAN Daily Management process, including huddles, scorecards, Visual Boards, IDT
• Utilizes data management systems to manage patient documentation, calculates and analyzes data from reports to ensure timely & accurate compliance and month close
• Maintains knowledge of and compliance with Federal, State and accreditation regulations as well as Agency policies and procedures
• Seeks consultation and guidance from supervisor
• Maintains productivity standard
• Coordinates agency service delivery and solves logistical problems for customers and clients
• Provides client information to physician's offices and receives care plan changes via verbal orders
• Documents specific patient information including verbal orders from physicians; transports verbal orders from physician's offices as needed
• Intervenes via telephone and/or through the application of tele-home care technology for patients; communicates changes in health status of patients to appropriate clinicians
• Refers callers to appropriate community resources or agency services when needed
• Receives and relays information between field staff, physicians, and other resources
• Participates in quality assurance and quality improvement activities

Qualifications

Education/Licensure:

• Licensed practical nurse with a license to practice in the state of Connecticut
• Experience: Two years of relevant experience

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.